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Zynex Medical

4.8
  • Englewood, CO

About this business

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry. 

Location details

9655 Maroon Circle, Englewood, CO, 80112, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.89,759 reviews
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Tina W.'s profile image
Tina W. 
on Birdeye

3 years ago

Amazing service. Thank you so much. 

Business response:

Tina , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Tamika W.'s profile image
Tamika W. 
on Birdeye

3 years ago

Thank you for calling to make sure that I have all of my supplies and that the unit is helping me. The unit works wonders! 

Business response:

Tamika , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Lakrysta S.'s profile image
Lakrysta S. 
on Birdeye

3 years ago

I have used the tens unit provided by Zynex and have really loved it. Whenever I’ve needed assistance, they have offered awesome customer service. I have recommended them to friends. 

Business response:

Hi, Lakrysta. We are thrilled to learn that you had a positive experience with us!  

Craig G.'s profile image
Craig G. 
on Birdeye

3 years ago

Quick response. Very friendly representative. 

Business response:

Craig , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do. 

Bruce L.'s profile image
Bruce L. 
on Birdeye

3 years ago

Answered all questions and took great care of me. 

Business response:

Bruce , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you. 

Lisa C.'s profile image
Lisa C. 
on Birdeye

3 years ago

Zynex helps with my chronic back pain and when it locks up. After surgery I was getting really bad leg cramps and brought me relief with my pain meds. I always have plenty of supplies. 

Business response:

Lisa , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you. 

Nancy Y.'s profile image
Nancy Y. 
on Birdeye

3 years ago

Wow!!! Spoke to representative, I took care of paperwork via e-mail, unit sent and received I feel great. Thank you for prompt easy service. 

Business response:

Hi, Nancy. We appreciate the kind words and are glad we could provide you with a positive experience! 

Robert C.'s profile image
Robert C. 
on Birdeye

3 years ago

Associate was professional, and courteous. 

Business response:

Robert , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do. 

Peggy S.'s profile image
Peggy S. 
on Birdeye

3 years ago

Sturdy equipment, convenient A/C or D/C and carrying pouch. Fast to auto-ship additional supplies. However, when they called to verify my insurance before shipping the equipment to me, they couldn’t tell me if there would be any out of pocket expense. 3 months later (after sending additional supplies twice) they send me a bill and I was shocked. They were trying to bill Medicare $359 each time they sent supplies and for the original shipment. I called to tell them I don’t want their equipment or invoice…they verified al... read more

Business response:

Thank you for your message. I have relayed your request to our Patient Support team. Someone will be reaching out to you by phone to assist. You may also contact us at 800-495-6670 6a-6p MST or at patientsupport@zynex.com. Regards. 

Frequently asked questions about Zynex Medical

How is Zynex Medical rated?

Zynex Medical has a 4.8 star rating with 9,759 reviews. 

When is Zynex Medical open?

Zynex Medical is closed now. It will open tomorrow at 7:00 a.m.