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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The rep was very nice and courteous. Took the time to make sure I understood everything. Very professional.
Business response:
Thank you so much for your feedback Rose ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
I received unit quite quickly. Seems to be working great.
Business response:
David , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Was not happy to find out I had to pay up front for devise, there for was not able to get the equipment
Business response:
Hello Bobbie , we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. We look forward to helping you.
The process was easy and the service was awesome. Received a phone call right after I received the machine for questions I might have had
Business response:
Thank you so much for your feedback Emile ! We are pleased to hear that our representative was able to assist you and that the equipment is helping you. We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
Excellent customer service, easy to use. Tens unit has been a lifesaver.
Business response:
Thank you so much for your kind words, Iva. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
Quick and easy! Received my stim unit in a timely manner. Thank you!
Business response:
Thank you so much for your kind words, Giancarlo. We really appreciate you taking the time out to share your experience with us. Cheers, Zynex Medical
Unit was shipped on time and is the same unit Inwas using at therapy.
Business response:
Keith , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Easy to talk with and processing took very little time
I received prompt notification of my referral along with contact from Zynex medical explaining when my device was to be expected and contact information I can direct any questions I nag have when my devise comes.
Business response:
Amy , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is closed now. It will open at 7:00 a.m.