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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great. I have not had any problems.
Business response:
Thank you so much for your positive feedback, Helen . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
It was exceptional. From the kind nurse that introduced me to the unit at my drs office to the very nice gentleman that walked me through the process of receiving the device. I cannot believe how incredible their team was from beginning to end. And how simple the process was. It’s on its way to my home now and I cannot wait to use it. Thank you!
Business response:
Tamara , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
The customer service was great and she took alot of time with me
Business response:
Jamie , we are glad to hear that our representative was able to provide outstanding and personalized service for you. We truly appreciate you taking the time to share such great feedback. Please don't hesitate to let us know if there anything more we can do.
Libby was great with her demonstration and follow up. However, I forgot that I was going to be called so I did not answer the call. When it comes to me , my phone labels it potential spam and doesn’t reflect the number. Of the caller. I told that to Libby just before the holiday weekend. I do want to have the unit. Can the paperwork be done and faxed or mailed? Or have me call you?
Business response:
Thank you so much for your kind words, Kristine. We really appreciate you taking the time out to share your experience with us. As it looks like we may have reached you regarding receiving the paperwork needed please reach out if you need anything further. Zynex Medical
I love product it dose what I need no pain Felicia Stargin
Business response:
Felicia , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Everything was done fine thank you
Business response:
Thank you so much for your positive feedback, Kimberly . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 7a-5p MST. Thank you.
They were very helpful in explaining everything so that you understood how things work.They also allowed you to call any time you did understand the billing and worked with you to find the perfect payment plan that was best for your budget! Each time I had to call I received wonderful and pleasant customer service,even when I was just order more medical supplies.I never ever had a bad experience with any customer service,they were very caring and understanding!! So thank you for the wonderful service you gave to me!!!
Business response:
Romona , thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
It feel good and relaxing but afterward you have the after effect of tingling sensation.but a good product after all…
Business response:
Arlene , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Love the unit that was sent and it works great for what it’s used for
Business response:
Willie , we are pleased we were able to assist you and to hear that the unit is effectively managing your pain. We appreciate you taking the time to share your story. Please don't hesitate to contact us if there is anything else we can do for you.
Zynex Medical has a 4.8 star rating with 9,762 reviews.
Zynex Medical is open now. It will close at 5:00 p.m.