Zynex Medical

Name: Zynex Medical
Address: 9655 Maroon Circle, Englewood, CO, 80112, US
Telephone: (800) 495-6670
Rating: 4.8

4.8

★★

9542 reviews

|Englewood, CO 80112 United States

9655 Maroon Circle, Englewood, CO 80112 United States

(800) 495-6670

https://www.zynex.com/

Closed now

About

Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.

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4.8

★★

9,542 reviews

5★8,350

4★952

3★239

2★0

1★1

Reviews(3157)

Google Reviews(6385)

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Featured

Sharon P on BBB

★★

2 months ago

When I was in chronic pain this device helped me cope through it, The one issue would be that I kept receiving the pads in bulks without me ordering them.

Business Response:

Hi ******, Thank you so much for your feedback! We are so glad to hear you benefitted from treatment with your Zynex device; it's so rewarding to know our patients love our devices as much as we do. We apologize about the issue you experienced with receiving additional services; we would like to acknowledge that these services were part of your prescription & intended to provide convenient access to the accessories you would need for an effective treatment. We thank you for allowing us to be a part for your pain management journey! Should you need any additional assistance with your account, please do not hesitate to reach out via ****************. We are available weekdays from 6 AM to 6 PM mountain time. In good health, Patient Resolutions

Stephanie K on BBB

★★

2 months ago

A+ I have had great service, my monthly refill supplies have arrived on time. I am very happy with the results of my machine and the service of zynex.

Chuck L on BBB

★★

2 months ago

Not only do I use it on my shoulder I also use it on my lower and middle back wonderful device

Lori B on BBB

★★

2 months ago

I have received excellent service. The unit was ordered through physical therapy. Insurance billing handled properly. Helping with pain. Extra supplies are shipped when needed.

Joseph M on BBB

★★

2 months ago

Great customer service! Products always arrive in a timely manner. Thankful for my rehab therapist to recommend them. Keep up the good work.

Patricia S on BBB

★★

2 months ago

This has helped me so much with the pain. I use it often

Jason R on BBB

★★

2 months ago

The staff at Zynex Medical has been nothing short of amazing! OUTSTANDING service!

Business Response:

Hi *****, Thank you so much for sharing your positive feedback! We are so glad to hear you have had 5-star interactions with our employees. We are honored to be part of your pain management journey & look forward to our continued partnership. Should you need any additional assistance with your account or device, please do not hesitate to reach out via ****************. We are available weekdays from 6 AM to 6 PM mountain time. In good health, Patient Resolutions

VM I on BBB

★★

3 months ago

Zynex Medical is really very good company. Reps are very knowlegable and supportive. They never forgetting about your needs, follow *** on time. High business ethics. This is th company which you can trust. Thank you all Zynex medical personnel and management!

Roxy R. on Birdeye

★★

3 months ago

I had a TENS a few years ago so I was familiar with the device. But obviously technology has improved as did the TENS. I have to say I was experiencing some relief for my back, but was still skeptical. I saw in the paperwork how to put it on your wrists. I have HORRIBLE carpal tunnel bc I was a massage therapist for many years. I had surgery scheduled for that procedure, but was not looking forward to it because it was on my preferred hand, my right. I affixed the pads on my right wrist as shown in the literature. Hard to believe, but my carpal tunnel is MUCH BETTER. I’m sure I will still have surgery, but NOT this summer as planned. It had gotten so bad that I couldn’t sleep at night. I don’t know what happened exactly, but I ALMOST have forgotten about my carpal tunnel issues. This is NOT to say that it’s completely gone—at all. But it is for now! I honestly don’t even want to say that for fear I’ll jinx myself. Now I just want my sciatica to be as successful.

Business Response:

Thank you so much for your positive feedback, Roxy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.