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4seating
- Furniture Stores
- La Habra, CA
About this business
Location details
1000 S Euclid St, La Habra, CA, 90631, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 6:00 p.m. | |
| Tue | 6:00 a.m. to 6:00 p.m. | |
| Wed | 6:00 a.m. to 6:00 p.m. | |
| Thu | 6:00 a.m. to 6:00 p.m. | |
| Fri | 6:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
BUYER BEWARE! If you buy something, just hope it is in stock or you might never get it. Also hope that it works for you, because they will never stand behind what the Sales people tell you regarding their return policy. While looking for some theater seating, I found 4seating.com. I called and spoke to Joseph a few times. I was concerned about finding something tall enough for me, but Joseph talked me into buying 4 recliners that he assured me would be tall enough. He told me if I ordered all 4, I could return them with no r... read more
I purchase several pieces and ordered the white glove service. They scratched and Ripped one of my Sofa's and I have NO POWER CORDS. I was quick to contact the service center but it took over an hr to get someone on the line. The Movers had already left and then they sent me a list of what I should have done, to include signing the receipt saying it was damaged and send pictures within 48 hrs. I sent the pictures and I still have not received any response and it is going on 48hrs. Their customer service is Horrible and they ... read more
I have only had the 4 media chairs for 7 months and 3 of the chairs do not work. One of the chairs did not work when I 1st got them. It took over 6 weeks to get the 1st chair repaired. The 3 chairs have not been working for over 6 weeks and they still have not been repaired. Do not buy from 4 seating. The owner response to everyone but me. # of my chairs have not work in 3 1/2 months. Please also file complaint with the CA attoney general. I can be contact at email@redacted
They only refund you a fraction of what you paid if you are dissatisfied with their product in any way. Junk furniture and terrible customer service.
STAY AWAY STAY AWAY! Terrible customer service and false advertising on time line and faulty product. I ordered a row of 2 chairs. I was told 2 weeks delivery. OK, you would think that's 2 weeks to get your home correct? nope! That is 2 weeks to get to the 3rd party shipper, JB Hunt. Once there, then you have to wait for JB Hunt to call you to schedule delivery and are on their clock now. Which was 6 weeks out! SERIOUSLY? So I emailed sales person at 4seating, Andrew. I got no response about the timeline complaint. Then toda... read more
Business response:
Just a quick follow up to thank you for allowing me to resolve your issues. Please let me know if you have any other questions. Regards, Lynn
I ordered 2 sofas and when ordering, it was stated 2 in stock, shipping 7 - 10 days. I just got a very rude email stating my order will ship in 9 WEEKS!. I called and all they said is "oh, I forgot to add the shipping info in your order!!!!!" My only recourse was to cancel the order and wait for them to credit my card back OVER $5,000.00. DO not believe their advertising they LIE!!!!!
Be careful buying these when you can't try them out in person! They charge a 30% restocking fee plus shipping. We just received ours and they are very uncomfortable. It's like sitting on rocks and not bearable for our backs. When we tried to initiate the return (in original boxes and perfect condition) they said they would have to charge us a $1500 restocking fee!! Update: just received a voice-mail from 4 seating saying that in order to return the chairs I would be responsible for an additional $1,200 shipping charge! On to... read more
I would not recommend them at all. I ordered seats worth 5800+ with white glove delivery on January 8th and they said it was shipped the same day.. It’s been almost a month and their delivery company has not contacted me regarding delivery. Their customer service company has no accountability regarding the same other than saying that delivery company will contact me. I feel cheated by their sales guy (Zack) who has also washed off his hands and their delivery partners (RoadRunners, JB Hunt). They behave as if they do not hav... read more
I'd rate this company in the negative if I could! Told them I wanted to cancel my order because it had been two weeks since I had ordered. They tried to charge me a re-stocking fee and the cost of the shipment. Turns out the shipping company lost my couch but I had a delivery appointment setup! Needless to say the delivery never happened and no one gave me the heads up that it was lost. Now I'm almost a month out from ordering and still no refund (its been over 10 business days). Customer service is terrible they tell you th... read more
Business response:
Thank you for your feedback. We do apologize that the freight carrier has lost the shipment. We always do our best to resolve all issues. We would love to speak with you so we can make sure this is resolved for you. Please contact us at 800-407-8665 and ask for Lynn, the Customer Service Manager. Thank you for taking the time to speak with me- and thank you for making laugh and adding some humor to my day! You were a delight Aimee!
Frequently asked questions about 4seating
How is 4seating rated?
4seating has a 4.6 star rating with 2,147 reviews.
When is 4seating open?
4seating is closed now. It will open tomorrow at 6:00 a.m.