This profile has been claimed by the business owner or representative.
3645 W University Dr, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Outstanding Burgers and Top-Notch Service! I had an incredible experience at 54th Street! From the moment I walked in, the staff was welcoming, friendly, and attentive, making sure I had everything I needed. The atmosphere was comfortable and inviting, perfect for enjoying a great meal. Now, let's talk about the burger--absolute perfection! Cooked exactly how I like it, with a beautifully pink center that was juicy, flavorful, and packed with that classic chargrilled taste. Every bite was a perfect balance of freshness, se... read more
Business response:
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our burgers and service at 54th Street. We look forward to welcoming you back soon!
Favorite for in town shopping! We often end up in the Costco area of McKinney and love this restaurant. Today I tried the chicken Bocatini and my mother had the Lieutenant Dan fried shrimp. We also got the bread and butter appetizer as well as they fried pickles. NewYork cheesecake!!! Yummy! Everything was delicious. The restrooms were clean and our waitress was friendly and efficient. I do have to say that my husband was not thrilled with the flavor of the cheeseburger. He thought it needed a bit more seasoning.
Business response:
We're absolutely thrilled to hear that you enjoyed your dining experience at 54th Street Restaurant & Drafthouse! Thank you immensely for sharing your feedback.
Delicious food with several options. Came up on this spot late night as everything closed at 10PM in the area. Service was awesome and we didn't feel rushed. Party of 10 and they accommodated us. The only hiccup was that they brought dessert out before the meal. Since ice cream I couldn't let it sit. OMG the Salted Caramel Brownie with ice cream was AMAZING!!! One taste and I couldn't stop. For my meal I had the crab cakes. Good portion for a great price. Lauren, our server, was awesome. Great energy even late at night. ... read more
Food was good, but the tables didn't line up, and it caused a glass to fall and break and cut a party member's hand in 2 places. Manager never came by, and nothing was comped, even though glass ended up in the food and had to be remade. Salad came out for 1 diner, then the main courses came out 3 minutes later. Would have liked them to space things out a bit more. They cleaned up the glass, but they never cared beyond that. Best thing about this place is the heavy pour on the cocktails.
Business response:
We are sorry to hear about the serious safety incident during your visit. A guest being injured by broken glass is completely unacceptable, and we sincerely apologize that our manager did not address this properly or offer appropriate compensation. We take safety very seriously and will immediately review our table setup procedures to prevent this from happening again. The poor timing of your courses and lack of proper follow-up after the incident falls far short of our service standards. We appreciate you noting our generou... read more
Food has gone downhill since first opening. We always say that we will never comeback as it's been a bad experience the past 3 times. Today was the final nail. Bartender was extremely slow and poor attitude when I asked to get a drink at my table. Couple next to us got up and walked out because they sat for 10 minutes. Lastly the food I ordered was incorrect. Very poor experience.
Business response:
We are sorry to hear about your disappointing experience with us. There is no excuse for the poor service you received from our bartender, and we sincerely apologize for their slow response and attitude when you requested table service. We also apologize that your food order was incorrect - this is unacceptable and we will look into what happened to prevent this in the future. We understand this was your final visit after multiple poor experiences, and we take full responsibility for failing to meet your expectations. Please... read more
Ordered Chicken Fried Steak from Uber Eats- with mashed potatoes and soup. No soup. Second time in two weeks. Slow down and check the ORDERS!!
Business response:
We are disappointed to hear about the missing soup from your Uber Eats order, especially since this happened twice in two weeks. That's completely unacceptable and we sincerely apologize for these repeated order accuracy issues. We will immediately review our order checking process to ensure all items are included before delivery. Please visit www.54th.net/contact so we may reach out to discuss this further and make things right.
I would give zero if possible. Ever time we come our food is cold! Then they make excuses!
Business response:
We are sorry to hear about your disappointing experiences with us. There is no excuse for cold food and we will look into what happened. We sincerely apologize for the repeated issues you've encountered. Please visit www.54th.net/contact so we may reach out to discuss further.
Food is good but if you are planning to go there to watch local sports, such as the Dallas Stars playoffs,don't. We went last year to watch a playoff game with some friends. I asked the waiter if they would put the game on the house speakers. No other major sports was on. She said she would have to ask her manager. The manager said they called their boss and was told "no". She said she was told if it were the Cowboys then they would have accommodated. Guess who is NOT taking their Stars game watching party to 54th Street?
54th Street Restaurant & Drafthouse - McKinney, TX - Never Again This place is a complete disaster. I strongly advise you DO NOT eat at 54th Street Restaurant & Drafthouse in McKinney. I had dinner there tonight and ended up with a nasty case of food poisoning. Whatever they served was clearly unsafe and should've never left the kitchen. It's absolutely unacceptable. This isn't just bad service--it's a health risk. I'm done with this place, and you should be too.
Business response:
I am very sorry we did not live up to the standards that you have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
54th Street Restaurant & Drafthouse has a 4.1 star rating with 2,300 reviews.
54th Street Restaurant & Drafthouse is closed now. It will open at 11:00 a.m.