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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Jennifer S.'s profile image
    Jennifer S. 
    on Birdeye

    9 years ago

    We love the ability to operate our phones off of wireless from each office without a million wires running everywhere. We are also able to add phones easily, with our amazing sales rep when needed because we are a growing company. 

    Mike S.'s profile image
    Mike S. 
    on Birdeye

    9 years ago

    Most companies talk about support. 8x8 stands behind it. My phone suddenly went down without warning. I reached tech support and he courteous tech worked diligently to help me get up and running in 15 min. No call backs, long wait times or switching between departments. I am sold on 8x8! 

    zubair m.'s profile image
    zubair m. 
    on Birdeye

    9 years ago

    Ease of access and the conference call options . 

    Douglas K.'s profile image
    Douglas K. 
    on Birdeye

    9 years ago

    That we have regular problems with it. That calls are dropped regularly. That clients cannot contact us through the phone system, but rely on our personal cell phones to contact us. 

    Zach C.'s profile image
    Zach C. 
    on Birdeye

    9 years ago

    We love that 8x8 has customer service reps who know the products inside and out. Not only that, they know how to explain the ideas in clear terms that we understand. Calling in for help is always a pleasant experience, one in which we learn more about how to maximize our potential! Most importantly, we never end the call without resolving the problem. Thank you 8x8! 

    Rae J.'s profile image
    Rae J. 
    on Birdeye

    9 years ago

    We have only had this product a short time now but the benefits were immediately obvious. The phones chosen are modern and efficient with features that make conducting business much easier than conventional phones. The ability to conference with ease is my favorite feature on the instrument itself. I find the touch interface easy to use and almost intuitive. This coupled with the on screen application we use for chatting and other collaboration really sets the 8X8 service apart. The application which works with Android, ... read more

    kulshan g.'s profile image
    kulshan g. 
    on Birdeye

    9 years ago

    how the phone number automatically pops up on my computer screen so I can see who is calling when I am working. Love the fact that I can call directly from blitz without having too use the phone. Like the fact that all faxes come to my email. 

    Abby B.'s profile image
    Abby B. 
    on Birdeye

    9 years ago

    its awesome on the go app!! it allows me to take calls when im out of the office,.  

    Andy R.'s profile image
    Andy R. 
    on Birdeye

    9 years ago

    I love that I can get alerts for class on my computer, answer on the computer, and listen to and manage my voicemail on my computer. 8x8 is great! 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is closed now. It will open on Monday at 9:00 a.m.