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8x8

4.9

    About this business

    8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 

    4.93,525 reviews
    Christopher T.'s profile image
    Christopher T. 
    on Birdeye

    9 years ago

    I love that over 3 years ago your sales staff sold me several services for which I had zero need. I love that you have completed refused to address this matter and completely refused to refund well over $1,000 in what I consider to be fraudulent billings. I love that you expect your customers to have a VERY high level if IT and telephone training so that we are not deceived by your sales people on whom we should be able to rely for honest advice when we call in. I love knowing that stealing money from customers and ignoring ... read more

    Heather L.'s profile image
    Heather L. 
    on Birdeye

    9 years ago

    This system has revolutionized our office productivity. Before we had two lines and we were constantly having to answer the phone for other people and take messages. It would interrupt everyone's workflow and grew to be quite frustrating. We also work events on the weekends and have a few contract workers who don't come in the office very often. Being able to forward our office line to our cell phones made connecting with volunteers and vendors a breeze. Thanks 8x8! Heather Luyk Atlanta Bicycle Coalition 

    Marcus L.'s profile image
    Marcus L. 
    on Birdeye

    9 years ago

    Quality of both service and customer support 

    Scott S.'s profile image
    Scott S. 
    on Birdeye

    9 years ago

    Before we opened our new business, we needed to start advertising to fill our space for several months during the construction phase. We needed a phone number where we could be reached and could move with us once we opened our doors for business! 8x8 was the perfect fit for us to answer the calls from prospective tenants using our home office and mobile broadband connections.  

    Lorrenzo Martin S.'s profile image
    Lorrenzo Martin S. 
    on Birdeye

    9 years ago

    Very reliable and user friendly! 

    Lisa's profile image
    Lisa 
    on Birdeye

    9 years ago

    Its nice to see who is calling us when working on the computer. Its easy to use when wanting to intercom someone from the office. I like that we can send & receive faxes from our computer. Just overall a nice system. 

    Erica L.'s profile image
    Erica L. 
    on Birdeye

    9 years ago

    As a remotely-based employee for my wound care management company (they are based in NY and I am in CT), I was recently sent my 8x8 phone when our company switched over everyone at the corporate office. Previously, I was using my personal cell phone to manage conference calls (oftentimes 5+ calls a day) as well as taking calls from other employees during the business day. The 8x8 phone system has changed my outlook on my day in so many ways! I no longer have to stress about missing calls (the virtual office component tracks ... read more

    Jerry P.'s profile image
    Jerry P. 
    on Birdeye

    9 years ago

    8x8 has been great in every way. It was so easy to contact customer service and be convinced that this was a company that cares about the customer and cares about getting it right! The costs are reasonable, the setup a snap, and your up and running. Reliability has been exceptional and knowing the product is so customizable is a great relief. In short you have become a great company because you developed a business model that makes your customers better! Thanks!  

    Ed S.'s profile image
    Ed S. 
    on Birdeye

    9 years ago

    Easy transfer from desk phone to cell phone. 

    Frequently asked questions about 8x8

    How is 8x8 rated?

    8x8 has a 4.9 star rating with 3,525 reviews. 

    When is 8x8 open?

    8x8 is open now. It will close at 6:00 p.m.