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8x8
About this business
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform.
When I came to my company in January of this year I found a large amount of outdated technology being used to run the day to day operations. The redundancy and overall cost of these systems was an unnecessary drain on the operating budget. Most egregious of these systems was the phone system, consisting of 5 POTS (plain old telephone lines) with 5 separate phone numbers and accounts, not to mention the two different long distance carriers. I called and spoke with multiple companies providing many different solutions to simpl... read more
The flexibility that 8x8's services offer our expanding law firm have made that expansion nearly effortless. We have one seamless phone and fax system that fully integrates without any work other than plugging in a phone or logging into an app in any of our offices. When starting with 8x8 11 months ago we had one phone extension, and one attorney in a small office. We now have expanded that initial office, added a second office, have a 4 person support staff and 2 attorneys, with a third in the process of being interviewed a... read more
8x8 is an easy to use website that allows you to fully customize your calling and messaging system. It's been fantastic!
We can receive and make calls whenever and wherever. There was one time when my polycom is not working, and I have lots of meetings to host within the day, good thing that 8x8 have a soft phone. 8x8 saved my day!
Our business loves everything about 8x8 it makes our day-to-day work so convenient and hassle free. we personally work from the us and overseas so what makes us enjoy the most out of all the great features you provide to our business would be the fact we can have the mobile app on our personal cell phones and that way be on the go, without missing any call from our customers.
There is so much flexibility with Ring Groups. We have a number of virtual lines that point to ring groups so we can answer the phone in different ways, depending on what line the caller uses. We can change, with ease, those groups depending on people's availability.
Fast deployment, superlative customer service, collaborative and creative support team that helps us define the right solution that is tailored to our business needs. Robust, flexible product offerings.
I am new to 8X8 however it's probably the BEST tool I've ever used in my 20+ years working in Customer Service. It's easy(user friendly), extremely functional and efficient. When you're on the phone all day working it's a huge time saver. I wish I had this at home!! Christine
It keeps us easily connected even as we work from other sides of the country. Our support department relies heavily on it and it was very simple to use and reliable. A couple of our new employees (me included back when I started) weren't too savy with the VOIP phones and had trouble setting them up but when each of us called 8x8 support the representatives were nice, knowledgeable, and quickly got us set up so we could get back to helping our own customers. I have worked in multiple "work from home" jobs but 8x8 has allowed ... read more
Frequently asked questions about 8x8
How is 8x8 rated?
8x8 has a 4.9 star rating with 3,525 reviews.
When is 8x8 open?
8x8 is open now. It will close at 6:00 p.m.