8x8's cover image
Claimed

This profile has been claimed by the business owner or representative.

8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,486 reviews
Select a rating
Nick K.'s profile image
Nick K. 
on Birdeye

a year ago

I have been using 8x8 since 2019 and I love the product, service & capabilities that 8x8 has, they make my business to run efficiently by allowing to always have communication with my clients. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Nick.  

Bibiana L.'s profile image
Bibiana L. 
on Birdeye

a year ago

LOVE THIS APP,,, EASY TO MANAGE. EASY TO ACCESS, EASY TO FOLLOW UP.. ON TEXT AND VOICE MSG 

Business response:

Hi, Bibiana - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Kristiana H.'s profile image
Kristiana H. 
on Birdeye

a year ago

Easy to use and very reliable 

Business response:

Hi, Kristiana - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Eric C.'s profile image
Eric C. 
on Birdeye

a year ago

Our Account executive is Richard Aal. he is always so quick to respond to my emails and calls and our Enterprise is completely taken care of by him and the support team at 8x8 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Eric! We will take this feedback and continue to provide the best for our customers.  

Bill C.'s profile image
Bill C. 
on Birdeye

a year ago

No issue except when internet is down or slow 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Ben M.'s profile image
Ben M. 
on Birdeye

a year ago

The system works as it should providing clear voices and connects every time. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Ben.  

Franklin D.'s profile image
Franklin D. 
on Birdeye

a year ago

I had AT&T for my business phone service and was paying way too much each month. A friend told me about Packet 8 (8X8). I was hesitant at first having never herd about the company, but went ahead and made the switch. It's been several years since I switched to 8X8 and I am very happy. The company has excellent customer service and I have saved over $20 K since switching. For a small business, that's a lot of cash! 

Business response:

Hi, Franklin - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Alex A.'s profile image
Alex A. 
on Birdeye

a year ago

just keep it up 

Business response:

Hi, Alex - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Mitch H.'s profile image
Mitch H. 
on Birdeye

a year ago

I have had 8x8 service at my office for about 3 years now. It was extremely cost effective in comparison to our hard wired telephone lines from the phone company and the features with VOIP are amazing. The ability to control so many features and capabilities from any computer is a great asset to any business. I like it so much I even purchased a line for my home. There are some issues with technical support, but overall - definitely worth the money. 

Business response:

Thank you for your feedback, Mitch. We're glad to hear that you have found our 8x8 service cost-effective and that you appreciate the features and capabilities of our VOIP system. We apologize for any issues you may have experienced with technical support, your feedback is valuable to us. Thank you for choosing 8x8! 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,486 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.