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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,486 reviews
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Ana A.'s profile image
Ana A. 
on Birdeye

a year ago

very fastcustomer service 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Ana! We will take this feedback and continue to provide the best for our customers.  

Dave H.'s profile image
Dave H. 
on Birdeye

a year ago

8x8 offers a cloud based, Rich featured, pbx. We currently have 5 locations with over 90 phones. 8x8 consistently provides us with excellent service. When issues arise they resolve them quickly and I would highly recommend them. 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

monica's profile image
monica 
on Birdeye

a year ago

Great phone service. User friendly. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Monica.  

Bryan W.'s profile image
Bryan W. 
on Birdeye

a year ago

Excellent Service. Great Customer Support 

Business response:

Hi, Bryan - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Brian H.'s profile image
Brian H. 
on Birdeye

a year ago

Excellent service. 

Business response:

Hi, Brian - Thank you so much for taking the time to leave an excellent rating. We appreciate your business with us. Please let us know what else we can do to help you and your business in the future.  

Basil K.'s profile image
Basil K. 
on Birdeye

a year ago

Fully scalable architecture that grows with our company's needs. 

Business response:

Thank you so much for taking the time and we are so delighted to see a 5-star rating from you, Basil! We will take this feedback and continue to provide the best for our customers.  

Jenna's profile image
Jenna 
on Birdeye

a year ago

out of all of the VOIP services, our business went with 8x8 due to the positive reviews online. the only confusing part for setup was setting up the auto attendants, ring group and call queue but the online instructions were extremely helpful as well as the customer service. getting in touch with an actual person is easy and any issues are typically immediately resolved. would definitely recommend 8x8 for anyone looking to switch to VOIP! 

Business response:

Thanks so much for giving us a 5-star review. We appreciate the feedback on how we are doing. We're glad that customers like you are having a great experience with 8x8!  

Adrianne B.'s profile image
Adrianne B. 
on Birdeye

a year ago

8x8 is a great tool. I love that it connects to my computer and my phone so i don't miss any calls. The texting feature is also a really great tool to communicate with others. 

Business response:

Seeing that you had a 5-star rating and experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing 8x8! We appreciate it, Adrianne.  

Becca B.'s profile image
Becca B. 
on Birdeye

a year ago

8x8 has been a great product for our agency. It's very easy to use, and allows us to send direct messages to team members or any contact we save. When working from home, there is the option to use the mobile app with all the same capabilities as working from the office. Any time we have questions or issues, our support team is quick to address them and find solutions. Thanks to the entire 8x8 team for such a great product and exceptional customer service. 

Business response:

Hi, Becca - We are incredibly grateful that you took the time to leave us a 5-star review. We appreciate you being a customer and helping to share the word about us.  

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,486 reviews. 

When is 8x8 open?

8x8 is closed now. It will open at 8:00 a.m.