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8x8

4.7

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.77,487 reviews
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THOMAS B.'s profile image
THOMAS B. 
on Birdeye

2 years ago

The service works well. It has a lot of capabilities and at times is less than straight forward on how to configure things but I have seen a steady trend to make it easy to use. Technical support has worked well the few times we needed it. Call quality is good even on my current less than optimal network configuration. 

Business response:

Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

CHARLES M.'s profile image
CHARLES M. 
on Birdeye

2 years ago

Works well and has reliable call quality 

Business response:

Hi Charles! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

HIRA D.'s profile image
HIRA D. 
on Birdeye

2 years ago

The technical service is great as well as the support. 

Business response:

Hi Hira! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

SUZIE W.'s profile image
SUZIE W. 
on Birdeye

2 years ago

Wish I had better help with set up. Lots of confusion to make it all work. 

Business response:

HI Suzie! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

JAMES D.'s profile image
JAMES D. 
on Birdeye

2 years ago

The video quality is amazing on a video conference. I like the ability to use on my mobile devices: phone & tablet. I was able to import my numbers too - even have a fax line. The functionality is priceless. Great system. 

Business response:

Hi James! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

THOMAS H.'s profile image
THOMAS H. 
on Birdeye

2 years ago

Experienced suggestions helping the new novice user of web mastering the 8x8; each informative setting and support helpful guides are building a better market with my pitch and business. 

Business response:

Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

JEREMY R.'s profile image
JEREMY R. 
on Birdeye

2 years ago

Overall customer support is knowledgeable and able to fix most issues. They are slow to return calls, however. 

Business response:

HI Jeremy! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

CIRILO P.'s profile image
CIRILO P. 
on Birdeye

2 years ago

Great service! Uptime is 99.9999999999%. 

Business response:

HI Cirilo! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

RANDY L.'s profile image
RANDY L. 
on Birdeye

2 years ago

8x8 VOIP phone service is reliable and consistent service. The 8x8 Work app works great on mobile devices and computers so there is no need for a physical phone. 

Business response:

Hi Randy! Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day. 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.7 star rating with 7,487 reviews. 

When is 8x8 open?

8x8 is open now. It will close at 5:00 p.m.