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8x8

4.8

About this business

8x8 business VoIP helps you serve your customers better with mobile, flexible solutions that help you do business anywhere, anytime. From hosted VoIP business phone service and cloud-based call center software to unified communications, our services are easy to use, incredibly advanced and less expensive than traditional solutions. Ranked #1 hosted VoIP provider. Proven. Reliable. Secure. 

4.86,459 reviews
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SOUFIANE L.'s profile image
SOUFIANE L. 
on Birdeye

a year ago

Providing all features that a call center would need to run their operation smoothly, in addition to a 5 star customer support. 

Business response:

Hi Soufiane! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

ALEX P.'s profile image
ALEX P. 
on Birdeye

a year ago

I wish there was more communication between the vendor and the client. I would like it if 8x8 took the time to properly introduce new customers to the complex platform and the bells and whistles 

Business response:

Hi Alex! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

THOMAS H.'s profile image
THOMAS H. 
on Birdeye

a year ago

Easy to follow instructions - abilities to stop and notation times with resend video web extremely helpful. Learning as an amateur business sole proprietor has been excellent in all departments and helpful video tutorials are amazing - Great meeting Webcams and an accessible helpline setting to ease the set-up site with additional contents. Best Investment Ever! 

Business response:

Hi Thomas! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

CRAIG R.'s profile image
CRAIG R. 
on Birdeye

a year ago

Cutover went fine. 

Business response:

Hi Craig! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

PHILIP A.'s profile image
PHILIP A. 
on Birdeye

a year ago

I use 8x8 as a phone service. When I have issues when it comes to accounts or with phone lines, the customer service is always helpful. The communication on email is seamless where I tend to create most of my tickets. 

Business response:

Thank you so much for reaching out and providing wonderful feedback about our service! Have a nice day to you Philip! 

JNUSSBAUM S.'s profile image
JNUSSBAUM S. 
on Birdeye

a year ago

8x8 is easy to setup. Easy to port numbers. Easy to maintain. 

Business response:

Hi Jnussbaum! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

DENISE D.'s profile image
DENISE D. 
on Birdeye

a year ago

Very professional, Very helpful and very quick 

Business response:

Hi Denise! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

KATIE F.'s profile image
KATIE F. 
on Birdeye

a year ago

We moved a 10 person contact center over from a different vendor. The team is very happy with 8x8 and we look forward to adding additional users shortly. 

Business response:

Hi Katie! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

a year ago

8x8 has worked seamlessly with our operations. The customer support is fantastic and highly responsive. Would recommend for anyone who uses a call center as a part of their business. 

Business response:

Hi Robert! We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Have a nice day ahead! 

Frequently asked questions about 8x8

How is 8x8 rated?

8x8 has a 4.8 star rating with 6,459 reviews. 

When is 8x8 open?

8x8 is closed now. It will open on Monday at 8:00 a.m.