This profile has been claimed by the business owner or representative.
A-1 Self Storage
- Self Storage
- El Cajon, CA
About this business
Location details
1370 N Magnolia Ave, El Cajon, CA, 92020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
The staff here are very helpful, informative, and very customer service oriented. I felt comfortable with no preasure what so ever. Very friendly as well as proffesional. I was impressed with the security, as well as how clean they kept the property. My biggest concern were mice, rats, or roaches. I was very happy to find not a trace of any. I recommend this storage facility to anyone looking for a top notch place to store your belongings.
Don't look anywhere else... seriously. Moving is super stressful and Grace and Shawn at this A-1 location made my it so much easier. Good old fashioned customer service works every time. The A-1 facilities are spotless and secure and like I've said multiple times before, Grace and Shawn made it even better!
Super helpful, awesome rates, quick service answered my questions. I definitely thank you
Business response:
Heather, we are very happy we could provide you with a positive experience!
Yay! Can't wait to use my unit! My house is so clean now. Free of junk and clutter. Megan was awesome and very helpful.
Business response:
Sarah, we're so glad you're enjoying your tidy space! 'Tis the season for decluttering. Have an amazing rest of your day!
Where to begin...lol. I'll keep it short and simple seeing as most my reviews are extensive. They up the price considerably and quite often. They change their fees without any warning, some months one of the fees is $5 the next it's $9... No warning when raising prices. At least extra S does warn you. All these storage places have no laws governing them so they do what they want. Plus I've had some months where they say I "have to go in to pay" Plus the gate code doesn't always work (and of course it's after hours and I can'... read more
Business response:
Hi Jennifer! Thank you for taking the time to share a review. To clarify any misunderstanding, we do not have any hidden fees, nor do we charge fees without warning. When a customer is in auction status, or behind on their payments, fees can be incurred, but these are outlined in our Rules and Regulations document that is signed at the time of renting. As for having to go in to pay and your gate code not working, this also happens when a customer is behind on payments. Our team is always here to help answer any questions or ... read more
Great customer service. Great price online price. What else can I really say. I would recommend
Business response:
Thanks for the stellar review, Daniel!
You guys amazing!!!! Close to house easy access very clean and Lydia is fantastic!!! Definitely will recommend
Business response:
Kevin, we're thrilled to hear that storing with us is convenient and enjoyable!
Great customer service super friendly and informative using this unit was easy. Thanks for all of your help. I was in and out in less than 10 minutes
Business response:
We're delighted to hear about your awesome experience here at A-1 Self Storage, Krystal!
Megan and Lydia were very helpful and kind. They answered all my questions and told me they were happy I chose A1 Sekf Storage. My tour was great and their policies are very fair and manageable. Great customer service.
Business response:
Suzanne, thank you for the recommendation! Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 435 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.