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A-1 Self Storage
- Self Storage
- La Mesa, CA
About this business
Location details
8328 Center Dr, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Opened this storage room about 4 years ago and closed it because the rates keep increasing every 10 months. Originally the room was $145 and they increased it over and over again, they wanted to increase it from $228 to $260 per month so I decided to close it out. There was extensive termite damage, termite droppings everywhere, and when you shine a flashlight on the ceiling, you can see sparkly dust - perhaps from the termite wings/caracasses/etc. Luckily almost all my belongings were in air tight sterilite boxes. However, ... read more
Glenda at the front desk was amazing! Very professional. She took the time to listen and answer my questions
Business response:
Thank you for sharing your positive storage experience, Tiffany. We're looking forward to your next visit with us!
Great experience getting my self-storage today at A-1 with Rachel!! She was awesome with direction & info
Love this place! Very clean, very accessible, very secure. All staff is helpful and friendly. Especially Glenda. Thank you for the great service, good prices, ease of rental and for welcoming me.
Business response:
Susan, thank you for sharing your kind comments about our team. We're thrilled to hear that you found our facility and rental process to be satisfactory!
Rent a unit was very easy. Come talk to the ladies in the office. Office hours are Sunday thru Saturday.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Scams, lies, false ads, elevators broken, carts not available. That pretty much sums it up. The advertisement stated 5x10. The reservation confirmation showed 5x10. It also showed the correct unit number i received. Thus, it is not a mistake such as someone in the office gave me the wrong unit. This is not an indictment of the employees. Let's make that clear. It is about the company, so one can only assume it applies to ALL facilities. The unit was only 5x9. Big deal, huh? It is when you have a 7' couch and a 2 1/2' case yo... read more
Business response:
Michael, we appreciate your feedback. All unit dimensions, as stated on our website, are approximate measurements. If you would like to take our team up on our offer to transfer to a different unit, we are happy to accommodate you.
I had a marvelous experience recently at A-1 Storage in La Mesa, on Center Drive. Glenda was my main point of contact there; she did the initial paperwork with me and got me oriented to my new space. She was also calm, gracious and patient with me when I couldn't figure out how to work my new lock! : ) Glenda gave me an impromptu tutorial, and was so sweet. TBH, when I first called to inquire about renting a unit at this facility, she answered. Her positive energy and friendly demeanor radiated through the phone, which initi... read more
Business response:
Thank you for this wonderful and thoughtful review, Kat! It's our pleasure to provide every customer who walks through our doors with the best service in the game, and we're thrilled you feel the same way about your experience. We will be sure to tell Glenda how amazing she is and how much we appreciate her. If you ever need anything from us, please don't hesitate to reach out!
Friendly professional staff. Storage units are very well managed and clean. I appreciate the security.
Great customer service, Glenda was amazing!! Will use again, service, safety, pricing, availability was excellent.
Business response:
Laurissa, we're glad to hear you enjoyed your visit!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 584 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.