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17292 Gothard St, Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service is top notch. Dean was very helpful and thorough in our tour of the facility and was able to secure us an available unit immediately. He made us feel confident that our belongings would be kept secure.
Business response:
Thank you so much for taking the time to share your storage experience with us, Laika. Ill be sure to forward your kind words to Dean. I know it will brighten his day!
Dean is awesome, friendly, super helpful. Very carefully explained everything and showed general concern. Very clean, secure and a great staff. Highly recommended.
A-1 Storage is a fantastic facility. Clean, reasonably priced, and the service from Dean and staff was top notch. We needed to use three large storage facilities for our move after 30 years of living in Huntington Beach. They were there for us all the way. Highly recommend.
Business response:
Thank you so much for taking the time to share your storage experience with us, Mark. I'll be sure to forward your kind words to Dean. It will really make his day!
I am posting another review this evening because I am so full of gratitude . We need more people in this world who have compassion and empathy for those in a tough spot or time in their life... I found myself there most recently. I reached out to Dean and communicated to him what was happening and because of his genuine way of being we came up w a solution that kept to the business policies and procedures, as it should . It was his caring and understanding that allowed me to do so I could then take care of my responsibilitie... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Alyssa. We'll be sure to forward your kind words to Dean. It will make his day!
DEAN Mean exploited my Disabilty as he was frothing at the mouth in such a rage of anger to the person helping me with move. Customers were in shock with their mouths opened as they witnessed him bashing and bullying me as Witnesses watched in horror, they came tO me in disbelief of his misconduct and offered to testify if needed. DEAN frightened me to the point of me never to return again. I WOULD HAVE FRIENDS GO TO A1 Storage PROPERTY To hpMake my rental payments for me. THEN DEAN RAISED MY RENT just after 4 months of tena... read more
We were faced with the monumental task of clearing out our parent's home and needed to find a storage facility that was secure and safe for many of their treasured belongings. After reading reviews on Yelp I made the decision to go with A-1 Storage. Dean was incredibly kind, helpful, and professional and 18 months later we still felt the exact same way. The storage facility is well run, impeccably clean, and most importantly SECURE! Thank you Dean for being so on top of everything! It was a pleasure getting to know you!
Business response:
Thank you so much, Jayme. We value your business & appreciate that you've taken the time to share your storage experience! We'll be sure to forward your kind words to Dean.
We have been storing our belongings at A-1 for about 8 months now, and I have to say that I am incredibly impressed. First and foremost, Dean is the epitome of what customer service should be! He always greets you with a smile; he is also kind, courteous, helpful, professional, knowledgable, and thorough. Secondly, the facility is very clean and well maintained. It is also carefully monitored, which was not only a selling point when we first came because I felt our things would be safe, but it's also helped me feel completel... read more
Business response:
Thank you so much, BB. We value your business & appreciate that you've taken the time to share your experience!
I ultimately rented here for 4 reason: **Top notch, above and beyond courteous and professional service. **Very, very clean facility. ***Facility is well monitored. I felt very safe while here alone and that my belongings will be very safe when I'm not there. **Price was very competitive. A mere $20 less a month difference down the street, but other facility was run down and harder to access. The overall value at A-1 Self Storage was best! THANKS DEAN for all your help!! I highly recommend!
Business response:
You're very welcome, Debbie! Thank you for sharing your experience with us.
Dean's customer service is awesome. The facility is super clean. I would recommend A-1 storage to everyone.
Business response:
Great to hear, Dennis! Thank you for sharing.
A-1 Self Storage has a 4.8 star rating with 346 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.