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17292 Gothard St, Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I visited this location today looking for an small space to rent, the manager offered me something bigger "for a supper especial price that happened only once in his 18 years as a manager" when he said the price and I mentioned that was what I was paying right now in another location, he said good bye " Wow! So rude
Business response:
Ada, we are so sorry to hear you did not receive the top-notch service we strive for, and assure you this is not typical. We will have forwarded your review to the management for review. Thank you for providing us with this feedback.
Rented a unit today, Dean was super helpful and very friendly. I left to check out a couple other facilities after seeing this place, came right back and got a unit. The place is immaculate and very secure, alarms for each unit and more than adequate surveillance. Not to mention some of the best prices in town with great specials, I highly recommend it even from day one.
Business response:
Thank you, Cooper. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. We will gladly share your kind comments with Dean. Have a great day!
A-1 Self Storage is really nice! Upon looking at our new unit, very clean. Dean was very professional, made the signup and rental process very easy and straight forward. Tour - Paperwork - Payment - Handshake & Smile - Done
Business response:
We're so glad to hear about your positive experience, Hiram! Thank you so much for sharing. We'll be sure to forward your kind comments to Dean. It will brighten his day!
Dean was very helpful and professional. He really is dedicated to helping out he's customers. Very nice guy and a complete gentleman. Facility is easy to find and very secured. Dean gave me the confidence to rent from this place, I did shop around for the best deal and now I regret not coming here first , instead of me wasting my time with others . Come see Dean 1st!
Business response:
Thank you so much for taking the time to share your storage experience with us, Angel. We'll be sure to forward your kind words to Dean. It will brighten his day!
Storage facility is clean, safe and convenient. I shopped around and it was a good price also. The icing on the cake is Dean! In this day and age of mediocre customer service I am so thrilled to receive such excellent service as I receive from Dean! Bravo Dean!! On another note, reading Los A's 1 star review, I couldn't imagine what had to transpire for Dean to be rude. I've asked every stupid question, forgot my password and forgot which unit was mine...all responded to by Dean in the nicest possible way. So unsure what Los... read more
Business response:
We're so glad to hear about your positive experience, Mrs.K! Thank you so much for sharing. We'll be sure to forward your wonderful review to Dean. Your kind comments and praise will certainly brighten his day!
Great, clean place. Lot's of security and the manager Dean, runs a great ship. Great guest service from Dean, Highly recommend
Business response:
Thank you so much for sharing, Cameron. I know your kind words will brighten Dean's day!
Need a place to store my things until our house closes escrow. This is a very clean place and Dean was very helpful. I feel confident that my items will be safe and secure.
Business response:
We're so happy we were able to help you out, Wendy! We will gladly forward your kind comments to Dean. It will brighten his day!
Look no further if you need storage!!! Dean WAS EXCEPTIONAL with helping us set up storage for our precious belongings. Personally took us to our unit which was clean, bright and the perfect size for what we need. Very affordable price plus they have all the supplies that we need to move.
Business response:
We're so glad to hear about your positive experience, Carla! Thank you so much for taking the time to leave this wonderful review. We'll be sure to forward your kind comments to Dean. It will brighten his day!
Dean & Calvin are very helpful, great customer service. I highly recommend this facility. If you are uncertain about any detail Dean will provide experienced guidance & reassurance. Thank you!!
Business response:
Aimee, thank you for your kind review and recommendations; we are happy to pass along your comments to Dean and Calvin here at A-1 Self Storage. It will brighten their day!
A-1 Self Storage has a 4.8 star rating with 334 reviews.
A-1 Self Storage is open now. It will close at 6:00 p.m.