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A-1 Self Storage

4.8
  • Self Storage
  • Huntington Beach, CA

About this business

Consumer ServicesSelf Storage

Location details

17292 Gothard St, Huntington Beach, CA, 92647, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8339 reviews
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Alex Y.'s profile image
Alex Y. 
rating
11 years ago

As professional as it gets! the Manager Dean, is one of the most helpful and nicest people I have met!, place is clean, pricing is right, excellent service, I will be recommending to everyone! 

Business response:

Great to hear, Alex! If you do send your friends or family our way, be sure they mention your name when they rent. We offer an awesome referral bonus. Dean can give you all the details! 

Sal H.'s profile image
Sal H. 
rating
5 days ago

Just had an absolutely horrible experience with A1 storage and none of which was the front counter receptionist fault. Her customer service was great, but the company policies are ridiculous. As an active member of the state military we are afforded certain legal protections and they have you check a box stating whether or not your military on the application. When you are they request that you sign a waiver of all state and federal military rights. That pushed me over the edge to cancel a contract I just signed. The first ... read more

Jenna C.'s profile image
Jenna C. 
rating
8 months ago

I wish I could have given a better rating because Arlene is great but the common sense is just not there. I had a big work shipment coming in to them where they usually just put inside my unit. There was no unit # on this shipment but they could have looked it up by my name (as a 1 time courtesy - and simply let me know for the future). I had no idea! Instead, it costed my company a lot of money when they denied the large delivery and re-send not to mention worse, I didn't have what I needed until a week later! I was so upse... read more

Randy A.'s profile image
Randy A. 
rating
9 months ago

Annabel was involved in a scam as the manager I stores over 5 years at this Public Storage and she increase the rent to astronomical amounts and did not notify me and I was on auto pay until one day. I noticed my visa would not work. I ended up paying $811 for a 10 x 20 storage. I started out at just a few hundred she was a witch, wicked wicked practices by Public storage, which I guess is now A1 storage bad people bad business practices be aware of this location 

Dawn T.'s profile image
Dawn T. 
rating
9 months ago

Excellent customer service provided by Arlene. extremely friendly like the unit. Thank you A1!!!!!!!! 

Business response:

Thanks for the amazing feedback and for taking the time to share your experience with us, Dawn! 

Nicole V.'s profile image
Nicole V. 
rating
9 months ago

Arlene was very friendly and helpful throughout the process of getting started. I appreciate the support and guidance to get the unit secured. It is a secure and very clean facility. 

Business response:

Thank you for the kind review, Nicole! We're so glad we could provide a 5-star experience for you. We appreciate your business! 

William P.'s profile image
William P. 
rating
11 months ago

Just finished with Arlene. She was extremely helpful and outlining our processes to use the storage facility. Her explanation on the climate controlled space was helpful. 

Business response:

Thank you so much for taking the time to share your experience with Arlene, William! We assure you that we're always here to help if you need us. 

Brian B.'s profile image
Brian B. 
rating
11 months ago

Just rented a unit from A1 storage dir our up coming office move. Arlene was very helpful and took me around the lot to help me making a decision on size. They were running a special for a free month. What a great deal. everything has been a great experience with them so far. Im looking forward to storing our items here. 

Kevin S.'s profile image
Kevin S. 
rating
11 months ago

Awesomeness! Best storage ever, very easy and very convenient. Hours are very good if you work early or late. 

Business response:

Kevin, we are so happy to read such a great review about A-1 Self Storage! It's awesome to hear that our access hours meet your needs, as well. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 339 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.