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A-1 Self Storage

4.8
  • Self Storage
  • Huntington Beach, CA

About this business

Consumer ServicesSelf Storage

Location details

17292 Gothard St, Huntington Beach, CA, 92647, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.8346 reviews
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Quyen N.'s profile image
Quyen N. 
rating
10 years ago

Very clean place and very well maintained. Dean was very helpful. I would recommend this to everyone. 

Business response:

Great to hear, Quyen. Thank you for sharing your experience. We'll be sure to forward your comments to Dean. 

Janine G.'s profile image
Janine G. 
rating
10 years ago

My husband and I looked around our area and this place was by far the nicest and the manager Dean was extremely helpful. Dean was very professional and very thorough. We would recommend this place to anyone. 

Business response:

Great to hear, Janine! Thank you for sharing your experience with us. We'll be sure to forward your kind comments to Dean. 

Carla M.'s profile image
Carla M. 
rating
10 years ago

Dean and A-1 Storage are wonderful! Have just moved (what I hope is the last stage of downsizing) from a storage facility close by after experiencing raise in rates every 5 months. Until the rent reached astronomical heights, the previous place was pleasant. However the moving out process was less than desirable. Dean immediately went out of his way to make me feel wanted, supported and cared-for in a manner never experienced in a self-storage facility here in Huntington Beach or previously in Pasadena where we had a uni... read more

Business response:

Welcome to A-1, Carla! Thank you so much for sharing your experience with us. 

LIBBY O.'s profile image
LIBBY O. 
rating
10 years ago

When I moved and needed a place to store my valuables, I was fortunate to be able to obtain a space with A-1 Storage Huntington Beach on Gothard St. From the beginning Dean, the representative, was so helpful and made me comfortable from the onset. Leaving your wonderful things somewhere is traumatic and I never felt uncomfortable. After almost three years I still feel the same. Dean actually is one of a kind, always taking his time to explain everything and when you leave, you leave with a smile on your face. The grou... read more

Business response:

Thanks again for sharing, Norma! We really appreciate it. 

Alex Y.'s profile image
Alex Y. 
rating
11 years ago

As professional as it gets! the Manager Dean, is one of the most helpful and nicest people I have met!, place is clean, pricing is right, excellent service, I will be recommending to everyone! 

Business response:

Great to hear, Alex! If you do send your friends or family our way, be sure they mention your name when they rent. We offer an awesome referral bonus. Dean can give you all the details! 

Sal H.'s profile image
Sal H. 
rating
2 months ago

Just had an absolutely horrible experience with A1 storage and none of which was the front counter receptionist fault. Her customer service was great, but the company policies are ridiculous. As an active member of the state military we are afforded certain legal protections and they have you check a box stating whether or not your military on the application. When you are they request that you sign a waiver of all state and federal military rights. That pushed me over the edge to cancel a contract I just signed. The first ... read more

Jenna C.'s profile image
Jenna C. 
rating
10 months ago

I wish I could have given a better rating because Arlene is great but the common sense is just not there. I had a big work shipment coming in to them where they usually just put inside my unit. There was no unit # on this shipment but they could have looked it up by my name (as a 1 time courtesy - and simply let me know for the future). I had no idea! Instead, it costed my company a lot of money when they denied the large delivery and re-send not to mention worse, I didn't have what I needed until a week later! I was so upse... read more

Randy A.'s profile image
Randy A. 
rating
11 months ago

Annabel was involved in a scam as the manager I stores over 5 years at this Public Storage and she increase the rent to astronomical amounts and did not notify me and I was on auto pay until one day. I noticed my visa would not work. I ended up paying $811 for a 10 x 20 storage. I started out at just a few hundred she was a witch, wicked wicked practices by Public storage, which I guess is now A1 storage bad people bad business practices be aware of this location 

Dawn T.'s profile image
Dawn T. 
rating
11 months ago

Excellent customer service provided by Arlene. extremely friendly like the unit. Thank you A1!!!!!!!! 

Business response:

Thanks for the amazing feedback and for taking the time to share your experience with us, Dawn! 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.8 star rating with 346 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is open now. It will close at 6:00 p.m.