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A-1 Self Storage
- Self Storage
- Huntington Beach, CA
About this business
Location details
17292 Gothard St, Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This A1 Storage facility is one of the best..... I've been renting units here for over 10 years, Jennifer the new manager is doing a great job. Always ready to help and listen to our many questions. And a big PLUS is that she will go out of her way many times to stay extra and help. We all know its hard to find good help now a days. I feel shes a great asset to A1 Storage. Keep up the GOOD work.
Business response:
Dave, we appreciate you taking the time to share your experience with us! We agree, Jennifer is an asset to our team, and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
Store at your own risk. Was threatened and chased around by one of many homeless customers here and management did nothing about it. They've also had a break in since I got a unit here eight months ago.
Jennifer assisted us with excellent technical knowledge and outstanding customer service. I would strongly recommend this clean and orderly/secure facility for your storage needs.
I received above "normal" or expected service. Angela went way above and beyond to make sure I was able to get my storage needs met. The facilities are clean and well maintained. Communication was better than anticipated. I was guided right to my unit and Angela even came back by to see if I had any needs that she could help with. I really appreciate the extra mile! Thank you Storage King! Hopefully you take good care of your exceptional property manager!
My mom and I have split a unit here for 21 years . The facility is great . Almost always spotless , except sometimes when the office is closed . Dean treats everybody very well, except for me . This has started since his first day working there . It climaxed yesterday where he was acting much worse than a spoiled child twords me . This is NOT because of the way that I sometimes look . My mom and I each have a lot of valuable items in the unit . Although far from broke , we do not have a lot of spendable money . Remember Dean... read more
Business response:
Bradley James S., we are disappointed to hear that you did not have a more positive experience with us at A-1 Self Storage.
I really like how professional and easy Dean is to work with at this location. I was referred by a friend and everything was true. Clean, professional, and Dean was very prompt with his follow up, showed us different units, very safe and happy were now customers! Thank you, Dean!
A-1 has a good variety of unit sizes and also interior, exterior and climate controlled units. What really makes this location superb though is Dean. If you just observe him work, you can tell how dedicated he is to providing a safe and secure environment and goes above and beyond in the customer service department. He is an incredibly diligent worker. I've been renting here for about 2 years and only had need to go into the office a few times for the initial lease paperwork and a couple questions, but whenever I see him on ... read more
Great, secure storage spaces and Dean at the front desk is one of the kindest customer service representatives I have ever interacted with. They definitely have my loyalty from now on! Plus they have really good move-in specials as well as access to your space until 10pm 7 days a week which is later than anything else I can find.
Business response:
Jenny, thank you for your kind words and this wonderful review! We hear that a lot about Dean and we'll happily pass this along to him.
Rebeca at A-1 Self Storage (located at 17292 Gothard Street in Huntington Beach) is absolutely amazing. She has top notch customer service skills, super responsive, incredibly friendly, and she is more than willing to work with you. The facility looks amazing, safe, secured and very clean. I highly recommend renting at A-1 and please ask for Rebeca. She's great. -Brian
Business response:
David, we appreciate you taking the time to share your experience with us! We agree, Rebecca is an asset to our team and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 346 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.