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A-1 Self Storage
- Self Storage
- Huntington Beach, CA
About this business
Location details
17292 Gothard St, Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | Closed | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A-1 has a good variety of unit sizes and also interior, exterior and climate controlled units. What really makes this location superb though is Dean. If you just observe him work, you can tell how dedicated he is to providing a safe and secure environment and goes above and beyond in the customer service department. He is an incredibly diligent worker. I've been renting here for about 2 years and only had need to go into the office a few times for the initial lease paperwork and a couple questions, but whenever I see him on ... read more
Great, secure storage spaces and Dean at the front desk is one of the kindest customer service representatives I have ever interacted with. They definitely have my loyalty from now on! Plus they have really good move-in specials as well as access to your space until 10pm 7 days a week which is later than anything else I can find.
Business response:
Jenny, thank you for your kind words and this wonderful review! We hear that a lot about Dean and we'll happily pass this along to him.
Rebeca at A-1 Self Storage (located at 17292 Gothard Street in Huntington Beach) is absolutely amazing. She has top notch customer service skills, super responsive, incredibly friendly, and she is more than willing to work with you. The facility looks amazing, safe, secured and very clean. I highly recommend renting at A-1 and please ask for Rebeca. She's great. -Brian
Business response:
David, we appreciate you taking the time to share your experience with us! We agree, Rebecca is an asset to our team and we're delighted to hear you had such a positive experience! We look forward to serving you again in the future!
I have had THE worst experience at this facility. I hate to give them a one star because DEAN is amazing yet Dean is out for eye surgery and they have inexperienced kids filling in for him. Dave or Scott or whoever is going to see this....I need to hear from you before I escalate this further which I absolutely will.
Business response:
NH we're sorry to hear about your bad experience and we would love to talk to you. Unfortunately we can't identify you to get your contact information based just on NH. Please feel free to call our office at 619-287-8873. Scott is extension 201 and I am extension 109. We look forward to hearing from you. Dave
Customer service is amazing here which it what first caught my attention. Merary was SO helpful with helping me get the right size unit for my items. This facility is clean, easy to access and the staff is great. I will be referring people here if they ever need storage. Do not go to Public Storage, come to this business instead!!
Business response:
We're so happy to hear you had such a great experience with our team, Ashley. Thank you so much for taking the time to share with us.
After looking for a storage unit for a couple of days i was not happy with the choices then i went over to A-1 storage in huntington beach on gothard the manager there Dean was very helpful with making sure we got the right size unit we needed and giving me confidence that my belongings would be safe there. Dean was very forward with the rules and what would not be tolerated. I was happy to say i finally found the place to store my belongings where i feel they will be safe until i need to move them thank you Dean for everyth... read more
Business response:
Thank you so much for taking the time to share your storage experience with us, Jeremy. We'll be sure to forward your kind words to Dean. It will brighten his day!
Dean and Kelvin are awesome!!!!! Thank you for helping me get my car back in the garage!!!!
Business response:
Meg, thank you for your kind review; we are happy to pass along your comments to the team here at A-1 Self Storage!
Dean the property manager was wonderful from the moment we walked in, throughout our stay, and our final move out day! The units are incredibly clean! My wife and I would recommend this location! Great experience at A-1 Self Storage!
Business response:
We're so glad to hear about your positive experience, Shaina-leigh! Thank you so much for sharing. We appreciate your recommendations and we'll be sure to forward your kind comments to Dean. It will brighten his day!
Don't often leave reviews, but was really impressed by Dean the manager and the overall facility. Dean is incredibly professional and meticulously detail oriented. The facility is very clean, welcoming and secure. Went out to get a storage unit and had a notably positive customer experience, which seems all the more rare these days. Recommend A1 Storage on Gothard with Dean.
Business response:
Thank you so much for taking the time to share your experience, Marshall. I'll be sure to forward your kind words to Dean. I know it will brighten his day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 334 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.