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A-1 Self Storage

4.6
  • Self Storage
  • Oakland, CA

About this business

Consumer ServicesSelf Storage

Location details

301 High St, Oakland, CA, 94601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.6326 reviews
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Maria S.'s profile image
Maria S. 
rating
11 years ago

I've had a storage here that I share with my mom , she always wants to write a review but never has access to the internet and is not very computer knowledgeable but .... We both really like how polite the ladies in the office are , they keep the place really really clean !!! We highly recommend you stop by here to see the facility , the security , accessibility and friendliness which makes you feel like its a trustworthy place to keep your valuable items . we are really happy we found this place so close to home ! 

Yoshiko D.'s profile image
Yoshiko D. 
rating
11 years ago

Good, clean storage facility with an easy in and out access. I have been using them for years. They are always professional. I do feel they are a bit on expensive side, but that is probably the cost of using a nicely maintained facility. 

James H.'s profile image
James H. 
rating
12 years ago

The first month is usually free and if open a storage unit, be sure and check in because they won't give you the three free moving boxes later on. The whole property including the restrooms are clean and tidy. Maybe it's cause this place is run by women. They always have upbeat music playing in the interior hallways which makes it pleasant and upbeat when your moving!!! 

Business response:

Thanks for your feedback, James. I'm sorry that the 3 free small box offer wasn't honored originally. If you print out a copy of this conversation and take it with you to the office, someone will be happy to honor the coupon for you. 

Malik C.'s profile image
Malik C. 
rating
12 years ago

This is the best storage facility by far that i have been to the customer service is awesome its very clean i must say that i really like the way they run the facility good job guys 

Business response:

I'm happy to hear you've had a great experience, Malik. Thank you for taking the time to share. 

Jennifer H.'s profile image
Jennifer H. 
rating
12 years ago

clean, safe, and good music streaming throughout the halls to make moving less stressful. 

Brian C.'s profile image
Brian C. 
rating
12 years ago

I have been a client of A1 for 4 years. I have had a great experience. The facility is clean and well run and I especially appreciate the professionalism and courtesy of the staff - I especially Marisol. I had many boxes delivered to the office for my job and they would deliver them directly to my unit and I never had any problems. I would highly recommend this facility to anyone looking for a unit in Oakland. 

Pete B.'s profile image
Pete B. 
rating
13 years ago

Yep, I think it is the worst customer service in the bay areas too. Used to have a unit but not anymore. Changed to another better place than this one. Ha Ha Ha Ha.......... 

Business response:

Pete, we are very sorry to hear you've left! We would like to make sure this doesn't happen in the future. Would you please email the details of your experience to social@a1storage.com? If you include your contact information, we can put you in touch with an Area Manager to discuss. 

None N.'s profile image
None N. 
rating
13 years ago

Don't rent this storage. It is the worst place for a storage. It's better to rent some at Alameda. It is better and clean also. It's real bad service also. And very expensive. 

Business response:

We're sorry to hear that you had a negative experience at our location. We strive to keep our facilities clean, and our customers satisfied. We would like to know what went wrong. Please email social@a1storage.com with your contact information, and we can have an Area Manager speak with you right away. 

Kisha N.'s profile image
Kisha N. 
rating
13 years ago

I just got my storage space and so far everything is great! Maribel was very helpful and nice. The facility is clean and I love the Kiosk concept for being able to do all transactions. Can't wait to use it. The key for the cart was odd but I was shocked when Maribel asked if I wanted to keep it while I go get more of my items and I could return it later. I didn't but I thought it was a great, trusting gesture. 

Frequently asked questions about A-1 Self Storage

How is A-1 Self Storage rated?

A-1 Self Storage has a 4.6 star rating with 326 reviews. 

When is A-1 Self Storage open?

A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.