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301 High St, Oakland, CA, 94601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have run my small home service company from a unit here at A-1 High St in Oakland for about 15 year. Recently, I needed to change to a larger unit and have to say that Corey, Dena and Rosa are just such a pleasure to work with. They got me another unit right on the waterfront, just 3 units down from where I was, making the move so easy (I love the view here, who knew you could have storage with a water view, it makes coming here daily for work so relaxing). They helped me with the transition, told me the best way to make t... read more
We called ahead of time and was able to reserve a storage space. When we got there a sales representative was helpful and showed us the space before payment and insurance options
I have rented units from A-1 storage at the High St location in Oakland for 4 years. I am moving so I closed my account. Just wanted to express my gratitude for the excellent service I received from the staff there. Corey, the manager, worked with me on my 'moving target' of a timeline of moving out of my house so it could be sold and moving out of state, waiting to buy a house there. Corey and all the staff were extremely friendly, professional and above all I felt safe having my possessions there. Security is tight and I a... read more
Using this storage for a few months for my daughter's dorm room items during summer break. The facility looks secure and very clean. Staff is nice and helpful.
Business response:
Welcome to A-1 Self Storage, Ruby! Thank you so much for sharing your experience with us.
A big THANKS to Dena (site manager) for an excellent rental experience. I am impressed with Dena's genuine interest and quick response to my questions and concerns, the contactless application and Dena's willingness to explain the lock and keypad to me outside (at my request) at an appropriate physical distance. The personal attention and care that Dena offered us during this process is very much appreciated. I can highly recommend this facility.
Business response:
We're so glad to hear about your positive experience, Anthony! Thank you so much for sharing. We'll be sure to forward your kind comments to Dena. It will brighten her day!
I had decided since I was going to have some free time (due to Covid-19)that I would try AGAIN to organize some areas of my home. I figured if I got a storage spot to maybe make it easier for me. I met with Dena at appt time, she was very professional and extremely helpful. She asked what type of items was I planning to store and from that she was able to show me the different size units available one by one so I could make the best decision. It was very clean and safe looking. She explained all the necessary information cle... read more
Business response:
Jayla, we appreciate you taking the time to share your experience with us! We agree, Dena is an asset to our team and we're delighted to hear you had such a positive experience. Your kind comments and praise will brighten her day!
From my initial call, everyone has been incredibly nice and full of helpful hints. The facility is clean and well-maintained. I rented a 5x10 and with high ceilings, it works out great. Thanks to Rachel on the phone and Cory and a new employee (didn't catch her name) at the property. I recommend A-1 completely! /Michael
Business response:
Thank you so much for taking the time to share your storage experience with us, Michael. We'll be sure to forward your kind words to Rachel, Corey, and Rosa. It will brighten their day!
Except for actually moving in, I'm echoing Sarah M.'s review, below. I'm also adding: I looked at many storage locations before renting at A-1 Storage. Why I chose A-1: * Accommodation for large moving trucks (not all storage facilities can do this!) * Drive-up access * Extra Large units (I initially rented a 10 x 30) * Safe, secure (each unit alarmed), clean * Friendly, knowledgeable, and helpful staff * Easy freeway access (close to the 880) * Flexible in holding unit while I was planning my move from SoCal to NorCal * Web... read more
Business response:
Welcome to A-1 Self Storage, Alan! It's reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for taking the time to share this wonderful review with the world. Your kind comments and praise will brighten our team's day!
I came in Jp and Dena greeted me at the door JP I was impressed after.JP spoke to many others during the day when I walked in he remember speaking to me a few minutes before as soon. As I gave me name. As a former business owner custo.er service was the corner stone of my business and I am impressed with all the new technology A1 got it!!! Thanks guys for making my trip to New York so smooth
Business response:
Tatiana, we appreciate you taking the time to share your experience with us! JP is certainly an asset to our team and we're delighted to hear you had such a positive experience with him. We are glad we were able to help you out!
A-1 Self Storage has a 4.6 star rating with 326 reviews.
A-1 Self Storage is closed now. It will open tomorrow at 9:00 a.m.