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AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks to Blong for doing a great job with installation of our security system. He was knowledgeable and helpful which made the process go well. The system is outstanding with technology that will definitely keep us safe along with securing our home.
Business response:
Thank you for your feedback Jamie! Your review made us smile! We are glad to hear you are enjoying your new system. Have a wonderful day! - Ashley
I was in the market for upgrading 2 home security systems. I asked for a quote from my current provider, but received much better equipment and monthly fees than current from A3 Smart Home. So I made a change to A3 Smart Home (AAA)!! I was able to determin the devices I wanted for each home including the upgrade to include several cameras. Customer Service was top notch and scheduling instalation was seamless. On day of install, Manuel arrived promptly. First he reviewed order to insure all of the equipment was correct. I s... read more
Business response:
Thank you for your feedback Jennifer! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
So glad I pay for an alarm that often goes offline. After speaking to a tech I am told that the system needs to be upgraded before it will work again. So basically they want more money. Glad I have other means of securing my home. I use Bay Alarm for work, looks like it's time to make a change. I do not recommend this company!
Business response:
Thank you for your feedback Megan. We are sorry to see a 1 star from you. We would like the opportunity to look into your account further, but we need some additional information to locate your account. Please look out for a private message from us requesting this information. Thank you!
Manuel and yves did a great job with my home . Recommend them to anyone . Great service
Business response:
Thank you for your feedback Rahul! We are so glad to hear that your installation went well and that Manuel and Yves provided you with great service. We will be sure to pass along your kind words to them. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
I got my AAA Smart today!! Manuel helped in installing all the equipments. He was patient, helpful, and considerate. He went above and beyond in making changes to my existing contract as well which was great. Along with that, he was organized and quick with his work. I am very satisfied with his services.
Business response:
Thank you for your feedback Rajeet! We are so glad to hear that your installation went well and that Manuel provided you with excellent service. We will be sure to pass along your kind words to him. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Not a great place to do business with-sales force truly does not understand what the words "wired" and "wireless" mean-if you use Google and Chrome browsers you cannot see live action-you must use Microsoft Edge-there is a limit of 3000 clips for every billing period and an extra monthly charge for more shots or clips-Our isuues are we were without service for 6 days we are vulnerable folks in our 80's and semi isolated in a rural area and of course an AAA customer for 40years or more-so why not go with AAA-that as it turned... read more
Business response:
Thank you for your feedback Ron. We are sorry to see a 1 star from you. We understand that someone from our Member Experience called you today and left you a voicemail. Please return that call at your earliest convenience so we can assist you. Have a nice day! - Ashley
Bobby and Manual came on time, we have been having a lot of issues contacting AAA and explaining our situation. They had to spend a long time on the phone to arrange the service visit. We had some cameras to install and others to service, and they took care of everything quickly. We're very happy with the service and they helped us fight for some billing issues that we've been having. 10/10
Business response:
Glad to hear your installation when so well, Allison. We really appreciate you taking the time to share! Best, Ashley
This review is for Clovis, CA. Techs Gustavo and Matt were very helpful. The system was installed pretty fast and they took time explaining how to use the system. They both were friendly and professional.
Business response:
Thank you for your feedback Stephanie! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Blong was our technicians yesterday who install our new system inEl Dorado Hills, CA. We were satisfied behond our expections with his service. He was careful and patient in explaning how the system work and was very will to satisfy all our requests. He is a credit to your AAA smart home system. Danielle and Gerry Fox
Business response:
Thank you for you for your feedback Danielle! We are so glad to hear that your installation went well and that Blong exceeded your expectations. We will be sure to pass along your kind words to him. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,833 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is closed now. It will open on Monday at 7:00 a.m.