This profile has been claimed by the business owner or representative.
AAA Smart Home Security
- Security Systems
- Tempe, AZ
About this business
Location details
8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Manuel and yves did a great job with my home . Recommend them to anyone . Great service
Business response:
Thank you for your feedback Rahul! We are so glad to hear that your installation went well and that Manuel and Yves provided you with great service. We will be sure to pass along your kind words to them. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
I got my AAA Smart today!! Manuel helped in installing all the equipments. He was patient, helpful, and considerate. He went above and beyond in making changes to my existing contract as well which was great. Along with that, he was organized and quick with his work. I am very satisfied with his services.
Business response:
Thank you for your feedback Rajeet! We are so glad to hear that your installation went well and that Manuel provided you with excellent service. We will be sure to pass along your kind words to him. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Not a great place to do business with-sales force truly does not understand what the words "wired" and "wireless" mean-if you use Google and Chrome browsers you cannot see live action-you must use Microsoft Edge-there is a limit of 3000 clips for every billing period and an extra monthly charge for more shots or clips-Our isuues are we were without service for 6 days we are vulnerable folks in our 80's and semi isolated in a rural area and of course an AAA customer for 40years or more-so why not go with AAA-that as it turned... read more
Business response:
Thank you for your feedback Ron. We are sorry to see a 1 star from you. We understand that someone from our Member Experience called you today and left you a voicemail. Please return that call at your earliest convenience so we can assist you. Have a nice day! - Ashley
Bobby and Manual came on time, we have been having a lot of issues contacting AAA and explaining our situation. They had to spend a long time on the phone to arrange the service visit. We had some cameras to install and others to service, and they took care of everything quickly. We're very happy with the service and they helped us fight for some billing issues that we've been having. 10/10
Business response:
Glad to hear your installation when so well, Allison. We really appreciate you taking the time to share! Best, Ashley
This review is for Clovis, CA. Techs Gustavo and Matt were very helpful. The system was installed pretty fast and they took time explaining how to use the system. They both were friendly and professional.
Business response:
Thank you for your feedback Stephanie! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
Blong was our technicians yesterday who install our new system inEl Dorado Hills, CA. We were satisfied behond our expections with his service. He was careful and patient in explaning how the system work and was very will to satisfy all our requests. He is a credit to your AAA smart home system. Danielle and Gerry Fox
Business response:
Thank you for you for your feedback Danielle! We are so glad to hear that your installation went well and that Blong exceeded your expectations. We will be sure to pass along your kind words to him. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
The technician Manuel came to our home in order to install our security system, he was on time and did an excellent, clean work, he explain us and answered all our questions with patience. He came with servicial attitude and also with good manners. Very pleased with this installation process.
Business response:
Thank you for your feedback Ignacio! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you. Have a nice day! - Ashley
We got AAA Smart Home installed at our place and Manuel helped us through the process of change-over. Not only we found Manuel technically competent, and he installed the home security system in the most professional manner, both my wife and I were also impressed by his ability to explain the system to us in a very effective way. The system is working well for us now, and we are a satisfied consumer of AAA services.
Business response:
Thank you so much for your kind words, Sanjay. We really appreciate you taking the time to share your experience with us. Cheers, Ashley
It took four people coming out, but our system is finally up and running. No one found the issue until Tarek. He was absolutely amazing. I must say that the people who installed the system were completely ill equipped to do so. Ying and the two people who accompanied him were not able to do the basic requirements (i.e., connect everything afterwards) or even ensure that they installed everything correctly (i.e., when they installed the panel, a wire came loose and there was no checking). It is my sincere hope that this compa... read more
Business response:
Thank you for your feedback! We are sorry to see a 1 star review. We set a high standard for ourselves and are truly sorry to hear that standard was not met. Our Member Experience team will be reaching out to you. Thank you! Ashley
Frequently asked questions about AAA Smart Home Security
How is AAA Smart Home Security rated?
AAA Smart Home Security has a 4.8 star rating with 4,803 reviews.
When is AAA Smart Home Security open?
AAA Smart Home Security is closed now. It will open tomorrow at 8:00 a.m.