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8312 S Hardy Drive, Tempe, AZ, 85284, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Just had our new alarm system installed. Raj was very professional and thorough. He explained the system and walked us through it.
Business response:
Thank you for the 5 stars Sharon! They always make our day!
I was very impressed with the sales rep Jonas, installer Brian and the other installer (didnt get his name unfortunately). They were very knowledgeable, extremely patient and very respectful of my home. The installers didn't want to leave until it was done right and did not rush it. If I could give them more than 5 stars, I would. It felt like they gave old school customer service which I very much appreciated. We need more of that! They definitely deserve recognition for a job well done. Thank you!
Business response:
Thank you for your feedback Craig! We are so glad to hear your installation went well. We will be sure to pass along your kind words to Jonas and Brian. Please let us know if we can be of further assistance to you.
Love the new system! Easy and modern! Manuel was excellent! Set me up from A-Z!!!
Business response:
Glad to hear your install went so well Monique! Thanks for sharing!
Wes was very thorough and efficient. He did a great job and I really like the system.
Business response:
Thank you for your feedback Darren! We will be sure to pass along your kind words to Wes.
Ezra Holmes performed an outstanding job. He was on time and thoroughly with his instructions and workmanship. Very patient and respected our property. My wife and I highly recommend Ezra for any complex high-level jobs. He will be good at working with difficult customers. It was a pleasure having Ezra installing our first home security system by A3 Home Security.
Business response:
Thank you for your feedback Shelton! We are so glad to hear that you are pleased with your install.
The dynamic duo of Alex&Alex gave us amazing customer service. Our alarm system was going haywire with lots of errors and issues. Alex&Alex were masters at troubleshooting and fixed everything perfectly. They also made sure that everything was working fantastically before they left. They gave us prompt, friendly, professional, and effective service. A+++++ for both of them! Please give them a promotion and a raise!
Gavin did a great job setting up my home security system. We worked together to pick the appropriate spot for the cameras. He thoroughly explained how the system works.
Business response:
Thank you for your feedback Sheryl! We are so glad to hear your installation went well. Please let us know if we can be of further assistance to you.
My alarm panel wend dead over the weekend. I called AAA Smart Home Monday and a tech tried to walk me through re-setting the panel. We scheduled a tech, Kevin, between 10-12 Wednesday. Kevin and Jack arrived promptly at 10 am and informed the panel was faulty and they would replace it. In addition they found several of my alarm sensors faulty and replaced those as well and the power source to my panel was fried. They re-routed the power source. Extremely knowledgeable, courteous and user-friendly. I have been a customer for ... read more
Business response:
Thank you so much for your feedback Ronnie. We are so happy to hear that Kevin and Jack were able to get your system up and running again! Please let us know if we can be of further assistance to you! Have a nice day!
Service technician Eduardo was prompt efficient and easy to deal with. Answered my many questions with easy to understand answers.
Business response:
Thank you for your feedback Leon! We are so glad that your installation went well. Have a great day!
AAA Smart Home Security has a 4.8 star rating with 4,861 reviews.
AAA Smart Home Security is open now. It will close at 7:00 p.m.