ABCD Pediatrics - Stone Oak

Nancy D. 

on Yelp

2 years ago

After months and months of not getting anywhere with the company, I filed a complaint with the Better Business Bureau. One month later after the BBB filing, ABCD Pediatrics sent a refund check. Thank you BBB! 

Michael B. 

on Yelp

3 years ago

We have taken all our kids here for past 20 years and our youngest 15 y/o is last kiddo to go here. It use to be a great pediatrician office with convenience of also having different locations. Doctors seems to be excellent. However over the past 2-4 years they have changed and not for the best. I still believe the doctors are great, but that is if you can make appointment to see them. Office staff are lazy and don't answer phone. When you request callback I have them call, it rings twice and they hang up. So I had to sta... read more

Eileen C. 

on Yelp

3 years ago

Didn't even step foot in this place, and was rejected care for my newborn because I had a concerned about one of their policies. Immediately felt like they didn't care about what the parents felt was right for their child. It was either you follow what the doctor says is right for your child, or they will no longer welcome to this office anymore. 

Navin K. 

on Yelp

3 years ago

Extremely lousy service. I have called them and left a call back number many hours ago. Yet I am getting no response. I called them again and again left a call back number. I have a sick child I will have to go Urgent Care because these people do not call me back. I am extremely disappointed. Coincidence or not, but after posting my review I got a call back from them. I now have an appointment for today. Navin 

Jimmena C. 

on Yelp

3 years ago

Ladies in the front are very rude. Every time, negative vibe. You are dealing with sick kids half the time, and they give you a whole speech for being there at the time of the appointment. Then they act like they are doing you a favor for getting you in at the time of your appointment. Tried paying cash, and rudely said "there's a sign". I continue to come here because they have all my sons info, and the doctors are good. But the front desk staff has to change their attitude. 

Jordan C. 

on Yelp

3 years ago

I wish I could give this facility less than a star. I have been trying to give them the benefit of the doubt since they have recently been purchased by a larger management company. This company is absolutely horrible. And what is worse, I discovered today that the recent provider we were supposed to see wrote a note in my daughter's chart for an appointment that did not take place. Dr. Rosado wrote that we had talked about my daughter's "acute pain" and the plan was to "follow up". This note was read to me by the billing dep... read more

Tricia S. 

on Yelp

3 years ago

Over the past year or so since ABCD Pediatrics was acquired their patient care and customer service have seriously declined. They've taken away late evening appointments, Saturday appointments and you can hardly ever get same day appointments for sick kiddos. They never answer the phone and the patient portal is a joke. Long time doctors have been fleeing from all their office locations which is very telling. 

Lauren H. 

on Yelp

3 years ago

I have been going to this practice for 6 years. We love Dr Kuri but I cannot deal with the office anymore. I have waited on the phone over an hour only to get kicked out of the que and then my call not returned for 5 days. The last time I went in, the new physician was dismissive. The lady at the front desk was rude and unhelpful. Then, when I said I was looking for another practice she told me "and that's ok". I did get a call from a manager and they helped set up the new portal. Only to find out later that u cannot book a... read more

Jonathan R. 

on Yelp

3 years ago

Can never get in contact with anyone from the office. Same msg about upgrading system, please be patient, but come enough already. Been trying to get a hold of someone for months!! We just started going to this pediatric office and they were great, now it seems like a totally different non-functioning business.