ABCD Pediatrics - Stone Oak

L. D. 

on Yelp

3 years ago

I have been taking my children here for 12 years. It WAS a great practice. It's gone downhill this past year. Impossible to speak to someone and have them return calls/messages. The new patient portal is not user friendly and, again, no support from any staff member. Unfortunately, I will be seeking a new provider. 

Honest R. 

on Yelp

4 years ago

The only reason I've stayed is because Dr. Tressler is the best!!! I've called everyday this week and requested a phone call back with no follow through. Their new portal is so flawed for the past several weeks that it doesn't even show their location when trying to send a message, it shows offices in Maryland. This office has went down the drain since they sold the practice. Major steps backward for them Everyday!!!!!! Wouldn't recommend this practice to my worst enemy! Would recommend Dr. Tressler to everyone. Will follow ... read more

Micheal S. 

on Yelp

4 years ago

I would not even start going to this place. You will never get someone to answer the phone. Find a doctor's office that believes in customer service. 

Shae W. 

on Yelp

4 years ago

Front desk is rude and very demanding about wearing a mask. Last time we were there they pressured us to vaccinate my little one. We will never go back. 

Danni X. 

on Yelp

4 years ago

They were very rushed when they did the check up. I didn't even get a chance to ask questions. You will have to ask them for a favor if you need them to put the vaccine record on your card, which was a standard in my kids' previous pediatric office! 

Kathryn F. 

on Yelp

4 years ago

Just FYI, ABCD Pediatrics will only give care to kiddos who are vaccinated. The receptionist was nice on the phone. 

Jorge C. 

on Yelp

5 years ago

Good luck getting someone to answer the phone. This office is about revenue not care. Love out Dr's and have begged them to change to another provider or open their own location. 

Amanda B. 

on Yelp

5 years ago

First off, I would like to say that I am a proud step-mom of two beautiful little girls 6&8yrs old. I stepped into the girls lives after abandonment from their biological mother. I have done everything for them as a mother should during sickness and health, school, sleep overs, cooking, cleaning, you name it. Nothing can replace how I truly feel about being their mom. I earned and own that title and no one can take that away. (Biological or not) Now, today was a regular day. I took a longer lunch time from my job downtown SA... read more

Tania G. 

on Yelp

5 years ago

They're absolutely the worst they don't answer the phone at 9:30 am when my baby is sick. They're terrible please go elsewhere. Last time I was on the phone 15 mins before someone answered to tell me they couldn't see my daughter. Def changing.