ACC Medlink

Jennifer B. 

on Birdeye

a year ago

ACC Medlink was exactly what our family needed in a time of critical care! Their website is very detailed and staff was extremely knowledgeable and easy to communicate with when making arrangements. They had all paperwork and contracts signed with us so no time was wasted, and the crew identified themselves ahead of transport and kept in touch with us regularly over the 20 hour drive. They provided meals, kept the patient in mind, provided him with some of his favorite snacks along the way. They kept in touch with us abo... read more

Michelle S. 

on Birdeye

a year ago

Thank you. My sister had nothing but good to say about her travel that day. 

Scott T. 

on Birdeye

a year ago

From the first call we placed to the time our patient was delivered, we had an incredible experience with ACC. Everyone was friendly, attentive, punctual, flexible with our shifting schedule, and accommodating of every need and request we made. Thank you for everything! 

Glen N. 

on Birdeye

a year ago

All crew members were fantastic. Very friendly and very professional. Not only on time, they were a little early and took the initiative to pack up my mother's personal belongings before I arrived. The trip was on schedule per original estimate. My father was a passenger to keep my mother company and also because he could sleep during the trip (he's 87). Unfortunately, my father had an episode of confusion and was adamant about getting himself and my mother out of the vehicle. Sandra and the crew attempted to calm him dow... read more

Suzanne P. 

on Birdeye

a year ago

Hilda, Rich, and Manuel made an awesome team. Hilda, my husbands nurse was caring and attentive during the entire 15 hour trip. Every request was met by an immediate response; she went out of her way to make sure my husband was comfortable and all his needs were met. Hilda competently took care of our dinner orders and all restroom stops. Rich and Manuel were equally helpful at all times. They were both excellent drivers. My husband and I felt safe, comfortable and excellently taken care of during the entire trip. I highly r... read more

Americo L. 

on Birdeye

a year ago

Polite courteous professional team 

Michele D. 

on Birdeye

a year ago

We had to medically transport my Mom from NY to PA. It was expensive, but it was such a relief to know that she would be transported safely and comfortably 

Maria B. 

on Birdeye

a year ago

Julie took good care of my mother and I appreciated her compassion. Edwin helped with mom at the start too, but later was rigidly attached to the GPS. Maybe the drivers were just following company policy. If so, please change your policy and teach your drivers how to read a map.  

Delese T. 

on Birdeye

a year ago

Anyone needing ground medical transport service for a loved one should definitely consider using your services. The staffers assigned to my mom were professional, patient and kind. I felt sincere appreciation for their work. Mom had a stroke and needed to come to my home state almost nine hundred miles, something I didn't think I could do solo. But ACC Medlink turned out to be the right partner to work with and I am grateful for their awesome customer service via phone and during transport thank again Chris, Mike and Linda. ... read more