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Acura of Peoria
- Car Dealers
- Peoria, AZ
About this business
Acura of Peoria in Peoria, AZ, proudly serves the greater Phoenix area, including Glendale, Sun City, and Surprise, since 1986 with a premier selection of Acura vehicles. Discover our extensive inventory, including the RDX, MDX, and TLX. Our dealership offers flexible options to buy, lease, or finance your next car, and our expert service center is here for all your maintenance needs. Our service center, with manufacturer-certified technicians, provides expert care for your vehicle, including oil changes, tire rotations, and... read more
Location details
9190 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We have been dealing with Acura of Peoria on a refund for a canceled warranty for over three months now. They have lost our paperwork, not returned our phone calls, and not followed up on the situation at all. We've watched the managers talk down to their employees in front of customers, and their service to us has been awful. They have been condescending to us, they've lacked any empathy for the time we've wasted or our frustration in this, and have yet to apologize for any of their errors. It looks like they've received ma... read more
Much like everyone else, I had a horrid experience. I Much like everyone else, I had a horrid experience. I brought my truck in to trade. I had specific variables to meet before coming in and (of course) they promised to meet those guidelines prior to taking the 40+ mile roundtrip visit. Not so. They tried with all their might to sell us a trashed Civic. No go. Than with all their might to sell me a beautiful Accord, but it is a manual and I don't drive manuals. Than a PT Cruiser, nope... same gas mileage as my truck (why go... read more
Dealership staff seemed friendly enough while negotiating the car purchase, but simply lied to me about both the condition of the vehicle ("needs nothing") and about the equipment the vehicle possessed (and I, not being a mechanic, trusted them to be telling the truth). Within weeks after completing the purchase, several thousand dollars of long-neglected, necessary repairs were diagnosed (by several unrelated, AAA-approved area mechanics), and I was informed that the car did not, in fact, have the equipment stated on the "K... read more
They wanted me to trade in my acura when I bought a new acura. It had 88K miles when I said I wanted to keep it a little longer they said it won't have any resale value after 100K. The question I ask is currently unanswered "why would I buy a new Acura if they have NO resale value" per the Acura dealer.
At first impression, I thought the dealership was great. Stanley Brown greeted us in the parking lot, was super friendly, and very helpful. We knew exactly what we were interested in and didn't bother looking at anything else. We took a test drive in the vehicle and had quite a few concerns but kept being told "Ya, but it's super nice" as if we were two naive kids buying a car for the first time and didn't know any better. We were told on countless occasions that ALL of their used vehicles get a 141 point inspection (or some... read more
I had the worst experience shopping for my car with this dealership. I have contacted the dealership to get new car. The price what the dealership quoted for Acura TL w/Tech package was not working for me. But i got a call during the month end. Since i was not available in town & will be out for the next 2 weeks, we have agreed upon an out of door price. I was asked for a $1000 deposit which i did. John Walden (salesman) sent me emails about the deal: Acura TL W/Technology Package and color of car, the Vin number & stock num... read more
Update: I'm currently working with a very helpful person Update: I'm currently working with a very helpful person at the dealership on resolving this issue. Original Problem: I purchased the Skyway service with my vehicle. I was told that if I chose to cancel, the remaining balance was fully refundable. I cancelled my service and now I’m being told that I will not receive a refund.
We bought an Advanced package MDX at Acura of Peoria. It was a mistake. We were promised certain type of DVD players, in writing and verbally, multiple times, but they installed different type, smaller ones after a week. They admitted that they would replace them ASAP, but never happened. We took our car to them few times, every time they came up with a reason not to do it. Either the color did not match, shipment did not arrive, etc. I called them and emailed them multiple times, gave them ample time and opportunity to fix ... read more
Was ready to lease a 2010 Acura MDX with the Technology and Entertainment Pkg. in white or burgundy with tan interior to accommodate our expanding family. Talked to Ben the internet sales consultant the day before and he indicated the car was in stock and ready to be viewed and that he will be there. He set the price for $43,000. We called twice the day of the visit before leaving and Ben was not there but he was coming after 2:00pm. At 2:30 pm we were told and Ben had call in sick so the sale was given to Patrick Atriz - sa... read more
Frequently asked questions about Acura of Peoria
How is Acura of Peoria rated?
Acura of Peoria has a 4.5 star rating with 5,180 reviews.
When is Acura of Peoria open?
Acura of Peoria is closed now. It will open at 8:00 a.m.