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4500 W 38th Ave, #220, Denver, CO, 80212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 11:00 p.m. | |
| Tue | 5:00 p.m. to 11:00 p.m. | |
| Wed | 5:00 p.m. to 11:00 p.m. | |
| Thu | 5:00 p.m. to 11:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
As many others have stated, this urgent care place is staffed with rude, incompetent people. I went here for severe back pain, and they immediately assumed I was a pill seeker - even if you don't ask for medication at all. Just showing up here with back pain caused them to treat me this way. They made sarcastic remarks and gave me the third degree, questioning whether my pain was real. I couldn't believe it. When I complained to the office manager or whoever she was how I was treated, the office manager or whoever she was tr... read more
Business response:
Hello, We take patient satisfaction very seriously and it's our goal to make sure your experience is positive in every way. I am so sorry your visit with us was not outstanding. We understand that each patient's needs are different and we apologize that you did not feel well taken care of. Please let us know if there are any other issues we can address for you. We can't fix things that we don't know about and we would like the opportunity to improve our services. Warm Regards, Kim W., Director of Client Services, 303-407-... read more
As many others have stated, this urgent care place is staffed with rude, incompetent people. I went here for severe back pain, and they immediately assumed I was a pill seeker - even if you don't ask for medication at all. Just showing up here with back pain caused them to treat me this way. They made sarcastic remarks and gave me the third degree, questioning whether my pain was real. I couldn't believe it. When I complained to the office manager or whoever she was how I was treated, the office manager or whoever she was tr... read more
Business response:
Hello, We take patient satisfaction very seriously and it's our goal to make sure your experience is positive in every way. I am so sorry your visit with us was not outstanding. We understand that each patient's needs are different and we apologize that you did not feel well taken care of. Please let us know if there are any other issues we can address for you. We can't fix things that we don't know about and we would like the opportunity to improve our services. Warm Regards, Kim W., Director of Client Services, 303-407-... read more
Very disappointing, they come up on a list of facilities that can do covid-19 testing without an appointment. When you arrive, they tell you you must see a provider for an office visit prior to being tested. Even if you are asymptomatic and being tested as a precaution, like if you were exposed but are not sick. There is no reason to have to see a physician if you are asymptomatic, except they want to bill your insurance company because they know the insurance companies are ALL paying for covid-19 related visits. There's a r... read more
Very disappointing, they come up on a list of facilities that can do covid-19 testing without an appointment. When you arrive, they tell you you must see a provider for an office visit prior to being tested. Even if you are asymptomatic and being tested as a precaution, like if you were exposed but are not sick. There is no reason to have to see a physician if you are asymptomatic, except they want to bill your insurance company because they know the insurance companies are ALL paying for covid-19 related visits. There's a r... read more
I made a 5pm Rapid Covid test apt in advance online. Come to find out when you arrive they do not honor the online apt, I then proceeded to wait 2hrs till my test, mind you only 5 people were ahead of me. I know working in the medical field is a thankless job and working for a Urgent Care is not glamorous, however the staff could have handled themselves more professionally, they were not very friendly or welcoming on top off the fact I had to sit outside for 2hrs to wait my call for a 5 second test...
I made a 5pm Rapid Covid test apt in advance online. Come to find out when you arrive they do not honor the online apt, I then proceeded to wait 2hrs till my test, mind you only 5 people were ahead of me. I know working in the medical field is a thankless job and working for a Urgent Care is not glamorous, however the staff could have handled themselves more professionally, they were not very friendly or welcoming on top off the fact I had to sit outside for 2hrs to wait my call for a 5 second test...
I've never been treated so badly by healthcare 'professionals.' The person at the front desk was condescending and rude. Don't waste your time, especially if you don't feel well. I went to the 38th/Irving location, which is MUCH better. I don't have the energy to write a full review but wholeheartedly agree with Monique C. and Jonny Q.
I've never been treated so badly by healthcare 'professionals.' The person at the front desk was condescending and rude. Don't waste your time, especially if you don't feel well. I went to the 38th/Irving location, which is MUCH better. I don't have the energy to write a full review but wholeheartedly agree with Monique C. and Jonny Q.
I would honestly give this place 0 stars if i could, I seriously beg everyone who sees this to never EVER step foot into this place. So this all take place 8/5/21. I register online and set a time for a covid test. Upon arrival the receptionist rudely informed me that they don't allow appointments for covid tests and i would have to register. I repeatedly told her that i had already registered online and even offered to show her on my phone. She very rudely dismissed to my car to wait. When i was finally called in i was esco... read more
AfterOurs Urgent Care Denver Highlands has a 3.7 star rating with 1,147 reviews.
AfterOurs Urgent Care Denver Highlands is open now. It will close at 11:00 p.m.