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AfterOurs Urgent Care Denver Highlands
- Urgent Care
- Denver, CO
About this business
Location details
4500 W 38th Ave, #220, Denver, CO, 80212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 11:00 p.m. | |
| Tue | 5:00 p.m. to 11:00 p.m. | |
| Wed | 5:00 p.m. to 11:00 p.m. | |
| Thu | 5:00 p.m. to 11:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Everything I wrote before. Also the PA misdiagnosed me - he told me I had worms, when in reality I had measles, as confirmed by a dermatologist I went to. And also the owner Kimberly Is a liar - I was absolutely told by the pharmacist that Randy the PA had written on my RX that I had been "hostile". Not a good look. Highly recommend going to any other practice but the is one.
Business response:
Hi "Rawknee",We are very sorry to hear that you did not feel you had a good experience with our provider while visiting our clinic. We have security cameras located in all of our clinics (in public patient areas) which we are able to review for quality assurance to ensure our patients are receiving the best customer service. We have reviewed the camera footage from your date of service and adamantly disagree with your perceived interaction with our provider. Additionally, we have confirmed that the word "hostile" was not w... read more
Everything I wrote before. Also the PA misdiagnosed me - he told me I had worms, when in reality I had measles, as confirmed by a dermatologist I went to. And also the owner Kimberly Is a liar - I was absolutely told by the pharmacist that Randy the PA had written on my RX that I had been "hostile". Not a good look. Highly recommend going to any other practice but the is one.
Business response:
Hi "Rawknee",We are very sorry to hear that you did not feel you had a good experience with our provider while visiting our clinic. We have security cameras located in all of our clinics (in public patient areas) which we are able to review for quality assurance to ensure our patients are receiving the best customer service. We have reviewed the camera footage from your date of service and adamantly disagree with your perceived interaction with our provider. Additionally, we have confirmed that the word "hostile" was not w... read more
Called and said we needed stitches. Went and waited an hour. Was finally seen to be told that they have been out of anesthetic and we would have to try somewhere else.
Business response:
Hello KC, While there is a current shortage of Lidocaine, we do have other anesthetic alternatives to use and we apologize that this was not an option presented to you. We know that your time is valuable (especially when you aren't feeling well) and we are sorry for the inconvenience this caused you. We hope you will allow us another opportunity to care for you should you need urgent care services in the future.
Called and said we needed stitches. Went and waited an hour. Was finally seen to be told that they have been out of anesthetic and we would have to try somewhere else.
Business response:
Hello KC, While there is a current shortage of Lidocaine, we do have other anesthetic alternatives to use and we apologize that this was not an option presented to you. We know that your time is valuable (especially when you aren't feeling well) and we are sorry for the inconvenience this caused you. We hope you will allow us another opportunity to care for you should you need urgent care services in the future.
I want to edit the previous review posted under my name. Although it was extremely frustrating to have put hours and hours of work and expense into making costumes and travelling to participate as extra's in a wonderful production, only to stay up most of the night before filming, awaiting an e-mail of the negative Covid results we had received over the phone; not receiving the e-mails, and having to go to the event without them, being asked to leave; and being assigned to a later group when we returned with the finally obta... read more
I want to edit the previous review posted under my name. Although it was extremely frustrating to have put hours and hours of work and expense into making costumes and travelling to participate as extra's in a wonderful production, only to stay up most of the night before filming, awaiting an e-mail of the negative Covid results we had received over the phone; not receiving the e-mails, and having to go to the event without them, being asked to leave; and being assigned to a later group when we returned with the finally obta... read more
I really loved the service here and even left a 5 star reviews. But removed it because the bill I received is out of control for a simple consult. as I don't have a primary yet since I just moved to Denver and (this is America...) I have to wait 2 month to get a first appointment with one, this place can be used. I was glad with their service however I was just slammed with their bill AFTER insurance and it's absolutely outrageous. I can fly to Miami for that amount and go to a $25 urgent care. DESPICABLE. Stay away unless y... read more
Business response:
Thank you for taking the time to leave us feedback about your visit, Apple. We are so glad you were happy with the service you received. Please don't hesitate to let us know if there's anything else we can do for you.
I really loved the service here and even left a 5 star reviews. But removed it because the bill I received is out of control for a simple consult. as I don't have a primary yet since I just moved to Denver and (this is America...) I have to wait 2 month to get a first appointment with one, this place can be used. I was glad with their service however I was just slammed with their bill AFTER insurance and it's absolutely outrageous. I can fly to Miami for that amount and go to a $25 urgent care. DESPICABLE. Stay away unless y... read more
Business response:
Thank you for taking the time to leave us feedback about your visit, Apple. We are so glad you were happy with the service you received. Please don't hesitate to let us know if there's anything else we can do for you.
I had an overall really good experience. Booking (on a Sunday) was super easy, they were very time efficient and respectful. I highly recommend.
Business response:
Thanks, Becca! We appreciate you taking the time to leave us feedback about your visit. We are happy to hear that you had a positive experience and we hope you'll consider us again should you need urgent care services in the future.
Frequently asked questions about AfterOurs Urgent Care Denver Highlands
How is AfterOurs Urgent Care Denver Highlands rated?
AfterOurs Urgent Care Denver Highlands has a 3.7 star rating with 1,138 reviews.
When is AfterOurs Urgent Care Denver Highlands open?
AfterOurs Urgent Care Denver Highlands is closed now. It will open at 5:00 p.m.