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AfterOurs Urgent Care Denver Highlands

3.7

About this business

Location details

4500 W 38th Ave, #220, Denver, CO, 80212, United States

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WeekdayScheduleStatus
Mon5:00 p.m. to 11:00 p.m.
Tue5:00 p.m. to 11:00 p.m.
Wed5:00 p.m. to 11:00 p.m.
Thu5:00 p.m. to 11:00 p.m.
Fri5:00 p.m. to 11:00 p.m.
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
3.71,127 reviews
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Cary P.'s profile image
Cary P. 
rating
a year ago

I wanted to write a review to counter act the 2.5 stars they have. I was so nervous to go here because of the low ratings but it was the only place open late at night. So glad I gave it a chance! The staff was so great, especially the doctor I saw. They were efficient and friendly. Doctor and nurse really listened to me and wanted to do everything they could to help! 

Business response:

Thanks, Cary! We appreciate the 5 star rating and are so glad you came in to see us. If there's anything else we can do for you, please don't hesitate to reach out. 

B. E. R.'s profile image
B. E. R. 
rating
2 years ago

Went there for urgent care. The staff, nurses, and doctors included do not wash their hands after being on their computers inputting information from one patient to another, I observed it for myself. You will need to ask them to wash their hands before touching you, and you should not have to do this in a clinic. Nor do they wear gloves. I left there questioning whether they go from room to room and patient to patient without washing their hands. So disturbing. I will go to a different place next time I need urgent care. Avo... read more

B. E. R.'s profile image
B. E. R. 
rating
2 years ago

Went there for urgent care. The staff, nurses, and doctors included do not wash their hands after being on their computers inputting information from one patient to another, I observed it for myself. You will need to ask them to wash their hands before touching you, and you should not have to do this in a clinic. Nor do they wear gloves. I left there questioning whether they go from room to room and patient to patient without washing their hands. So disturbing. I will go to a different place next time I need urgent care. Avo... read more

Daija C.'s profile image
Daija C. 
rating
2 years ago

If I could I would give it zero stars. We walked in and were immediately judged by the front desk man, Wayne Feindel. My friend had an extremely deep cut on 3 of his fingers and we left his ID in a panic at home. We were turned away because he did not have his ID. His fingers were bleeding and his was in extreme pain. Wayne gave him no sympathy and did not look at his fingers at all. He was seen after we drove back to get his ID and Celeste snediker was very rude. She was rough in his deep cuts and while she was handling him... read more

Daija C.'s profile image
Daija C. 
rating
2 years ago

If I could I would give it zero stars. We walked in and were immediately judged by the front desk man, Wayne Feindel. My friend had an extremely deep cut on 3 of his fingers and we left his ID in a panic at home. We were turned away because he did not have his ID. His fingers were bleeding and his was in extreme pain. Wayne gave him no sympathy and did not look at his fingers at all. He was seen after we drove back to get his ID and Celeste snediker was very rude. She was rough in his deep cuts and while she was handling him... read more

Zada C.'s profile image
Zada C. 
rating
2 years ago

Absolutely Horrible!!! DO NOT go to this urgent care. The staff is rude and inconsiderate. The front desk person Wayne Feindel was not attentive and had an attitude for absolutely no reason. Then the nurse Celeste Snediker was rough with my injuries. I felt very uncomfortable. The nurse was very condescending and made me feel horrible. She made it seem like it was a problem to see my friends and I. She wasn't even able to help and sent me to the ER down the street. If you want to be treated less than a human, then go here. 

Zada C.'s profile image
Zada C. 
rating
2 years ago

Absolutely Horrible!!! DO NOT go to this urgent care. The staff is rude and inconsiderate. The front desk person Wayne Feindel was not attentive and had an attitude for absolutely no reason. Then the nurse Celeste Snediker was rough with my injuries. I felt very uncomfortable. The nurse was very condescending and made me feel horrible. She made it seem like it was a problem to see my friends and I. She wasn't even able to help and sent me to the ER down the street. If you want to be treated less than a human, then go here. 

Rawknee D.'s profile image
Rawknee D. 
rating
2 years ago

Everything I wrote before. Also the PA misdiagnosed me - he told me I had worms, when in reality I had measles, as confirmed by a dermatologist I went to. And also the owner Kimberly Is a liar - I was absolutely told by the pharmacist that Randy the PA had written on my RX that I had been "hostile". Not a good look. Highly recommend going to any other practice but the is one. 

Business response:

Hi "Rawknee",We are very sorry to hear that you did not feel you had a good experience with our provider while visiting our clinic.  We have security cameras located in all of our clinics (in public patient areas) which we are able to review for quality assurance to ensure our patients are receiving the best customer service. We have reviewed the camera footage from your date of service and adamantly disagree with your perceived interaction with our provider.  Additionally, we have confirmed that the word "hostile" was not w... read more

Rawknee D.'s profile image
Rawknee D. 
rating
2 years ago

Everything I wrote before. Also the PA misdiagnosed me - he told me I had worms, when in reality I had measles, as confirmed by a dermatologist I went to. And also the owner Kimberly Is a liar - I was absolutely told by the pharmacist that Randy the PA had written on my RX that I had been "hostile". Not a good look. Highly recommend going to any other practice but the is one. 

Business response:

Hi "Rawknee",We are very sorry to hear that you did not feel you had a good experience with our provider while visiting our clinic.  We have security cameras located in all of our clinics (in public patient areas) which we are able to review for quality assurance to ensure our patients are receiving the best customer service. We have reviewed the camera footage from your date of service and adamantly disagree with your perceived interaction with our provider.  Additionally, we have confirmed that the word "hostile" was not w... read more

Frequently asked questions about AfterOurs Urgent Care Denver Highlands

How is AfterOurs Urgent Care Denver Highlands rated?

AfterOurs Urgent Care Denver Highlands has a 3.7 star rating with 1,127 reviews. 

When is AfterOurs Urgent Care Denver Highlands open?

AfterOurs Urgent Care Denver Highlands is closed now. It will open at 5:00 p.m.