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AfterOurs Urgent Care Littleton
- Urgent Care
- Littleton, CO
About this business
Location details
101 W Mineral Ave Suite 105, Littleton, CO, 80120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Unable to diagnose what turned out to be a heart attack due to inoperable EKG machine. Luckily Patient chose to go to Littleton Adventist ER across street for what turned out to be lifesaving care there. Provide the health professionals with what they need to perform their jobs.
Business response:
We sincerely apologize for the experience you had at our facility. We were very concerned to learn about the issues you encountered, particularly regarding the inoperable EKG machine and the subsequent delay in diagnosis. We understand that this situation was distressing, and we deeply regret any anxiety or inconvenience it caused. We are truly relieved to hear that you sought a higher level of care at Advent Littleton ER and that you received a timely diagnosis and life-saving treatment for your heart attack. We are very g... read more
Unable to diagnose what turned out to be a heart attack due to inoperable EKG machine. Luckily Patient chose to go to Littleton Adventist ER across street for what turned out to be lifesaving care there. Provide the health professionals with what they need to perform their jobs.
Business response:
We sincerely apologize for the experience you had at our facility. We were very concerned to learn about the issues you encountered, particularly regarding the inoperable EKG machine and the subsequent delay in diagnosis. We understand that this situation was distressing, and we deeply regret any anxiety or inconvenience it caused. We are truly relieved to hear that you sought a higher level of care at Advent Littleton ER and that you received a timely diagnosis and life-saving treatment for your heart attack. We are very g... read more
I visited AfterOurs following a positive pregnancy test, seeking guidance on termination options and to confirm the pregnancy through a urine test. During my visit, I was met with a highly unprofessional and inappropriate response from the individual at the front desk, who I believe may have been a nurse or medical assistant. This staff member made multiple unsolicited and judgmental comments, including: * "I know so many people who would feel so lucky to be pregnant right now." * "I think you should see this as a sign fr... read more
Business response:
Hi Abby, It was a pleasure speaking with you. Again, we want to offer our sincerest apologies for your experience while visiting our clinic. Our intention is to make patients feel better off for having chosen us and we are sorry we failed to provide that for you. Please don't hesitate to let me know if there is anything else we can do for you - you have my personal cell number. Warmest Regards, Kim W., Director of Client Services
Very rude and we're just suck up for no reason mad and cranky don't go here if you need help the lady's at the front desk need a different job!
Business response:
Hello Sonora, We continuously work to create amazing customer experiences and we're sorry to hear we missed the mark here. We genuinely care about our patients and are disappointed when we do not meet expectations to their fullest. We have shared your comments with our Clinic Lead. Thank you for your feedback as it allows us the opportunity to improve. Please let us know if you have any additional concerns. Best, Kim W., Director of Client Services
fast great care on a Saturday morning mid flu season. script was called in quickly. easy paperwork and checking. definitely a great urgent care
Business response:
Thank you so much for your feedback, Erica! We hope you will consider us again should you need urgent care services in the future. Best, Kim W., Director of Client Services
fast great care on a Saturday morning mid flu season. script was called in quickly. easy paperwork and checking. definitely a great urgent care
Business response:
Thank you so much for your feedback, Erica! We hope you will consider us again should you need urgent care services in the future. Best, Kim W., Director of Client Services
I am a caregiver for a 22 year old fully grown adult with Autism. I went with her to this location last night and had the weirdest interactions with these people. My client is fully capable of having conversations about her own health. They were talking to me about her health issues like she wasn't in the room, sometimes with their back completely turned to her! I told them multiple times that she was capable of answering questions on her own, and they continued to disregard her. I don't think any of the women working last n... read more
Business response:
We apologize for the experience you had at AfterOurs Urgent Care Littleton. Your feedback is incredibly valuable. Thank you for bringing this to our attention.
I am a caregiver for a 22 year old fully grown adult with Autism. I went with her to this location last night and had the weirdest interactions with these people. My client is fully capable of having conversations about her own health. They were talking to me about her health issues like she wasn't in the room, sometimes with their back completely turned to her! I told them multiple times that she was capable of answering questions on her own, and they continued to disregard her. I don't think any of the women working last n... read more
Business response:
We apologize for the experience you had at AfterOurs Urgent Care Littleton. Your feedback is incredibly valuable. Thank you for bringing this to our attention.
I would not recommend this location. I had a fever and cough late Saturday night and headed to this location. The FNP ordered two tests (Covid and flu) for me without seeing me then came in and told me I was negative for both- though I told the nurse I have had strep several times this year and it feels the same. He said he would give me a Z pack to take in a couple days if I wasn't feeling better. I asked for a strep test again and they finally did it. I came back positive and he gave me medicine for that but not the cough.... read more
Frequently asked questions about AfterOurs Urgent Care Littleton
How is AfterOurs Urgent Care Littleton rated?
AfterOurs Urgent Care Littleton has a 4.3 star rating with 1,892 reviews.
When is AfterOurs Urgent Care Littleton open?
AfterOurs Urgent Care Littleton is open now. It will close at 11:00 p.m.