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AfterOurs Urgent Care Littleton
- Urgent Care
- Littleton, CO
About this business
Location details
101 W Mineral Ave Suite 105, Littleton, CO, 80120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Needed stitches on a Sunday evening. Quick service. Friendly staff. Awesome experience...other than needing stitches!
Had a really bad sinus infection. The PA that was on staff (and the ladies at the front) were exceptionally nice. Didn't have to wait too long. They wrote me a prescription and sent me on my way. Would come back if needed urgent care.
Went in to this Urgent Care worried that I had a blood clot in my foot causing swelling and pain. I'd been recently treated for clots. Long wait, could care less employees, and a doctor who didn't listen to my symptoms or seem to even want to be there. They confirmed at the front desk that they had checked my insurance and it was 100% covered under my policy. BUT 3 months later I get a charge on my credit card for almost $100. So much for transparency. This is all a shell game to them between insurance and these clinics. Ne... read more
Went in to this Urgent Care worried that I had a blood clot in my foot causing swelling and pain. I'd been recently treated for clots. Long wait, could care less employees, and a doctor who didn't listen to my symptoms or seem to even want to be there. They confirmed at the front desk that they had checked my insurance and it was 100% covered under my policy. BUT 3 months later I get a charge on my credit card for almost $100. So much for transparency. This is all a shell game to them between insurance and these clinics. Ne... read more
Unable to diagnose what turned out to be a heart attack due to inoperable EKG machine. Luckily Patient chose to go to Littleton Adventist ER across street for what turned out to be lifesaving care there. Provide the health professionals with what they need to perform their jobs.
Business response:
We sincerely apologize for the experience you had at our facility. We were very concerned to learn about the issues you encountered, particularly regarding the inoperable EKG machine and the subsequent delay in diagnosis. We understand that this situation was distressing, and we deeply regret any anxiety or inconvenience it caused. We are truly relieved to hear that you sought a higher level of care at Advent Littleton ER and that you received a timely diagnosis and life-saving treatment for your heart attack. We are very g... read more
Unable to diagnose what turned out to be a heart attack due to inoperable EKG machine. Luckily Patient chose to go to Littleton Adventist ER across street for what turned out to be lifesaving care there. Provide the health professionals with what they need to perform their jobs.
Business response:
We sincerely apologize for the experience you had at our facility. We were very concerned to learn about the issues you encountered, particularly regarding the inoperable EKG machine and the subsequent delay in diagnosis. We understand that this situation was distressing, and we deeply regret any anxiety or inconvenience it caused. We are truly relieved to hear that you sought a higher level of care at Advent Littleton ER and that you received a timely diagnosis and life-saving treatment for your heart attack. We are very g... read more
I visited AfterOurs following a positive pregnancy test, seeking guidance on termination options and to confirm the pregnancy through a urine test. During my visit, I was met with a highly unprofessional and inappropriate response from the individual at the front desk, who I believe may have been a nurse or medical assistant. This staff member made multiple unsolicited and judgmental comments, including: * "I know so many people who would feel so lucky to be pregnant right now." * "I think you should see this as a sign fr... read more
Business response:
Hi Abby, It was a pleasure speaking with you. Again, we want to offer our sincerest apologies for your experience while visiting our clinic. Our intention is to make patients feel better off for having chosen us and we are sorry we failed to provide that for you. Please don't hesitate to let me know if there is anything else we can do for you - you have my personal cell number. Warmest Regards, Kim W., Director of Client Services
Very rude and we're just suck up for no reason mad and cranky don't go here if you need help the lady's at the front desk need a different job!
Business response:
Hello Sonora, We continuously work to create amazing customer experiences and we're sorry to hear we missed the mark here. We genuinely care about our patients and are disappointed when we do not meet expectations to their fullest. We have shared your comments with our Clinic Lead. Thank you for your feedback as it allows us the opportunity to improve. Please let us know if you have any additional concerns. Best, Kim W., Director of Client Services
fast great care on a Saturday morning mid flu season. script was called in quickly. easy paperwork and checking. definitely a great urgent care
Business response:
Thank you so much for your feedback, Erica! We hope you will consider us again should you need urgent care services in the future. Best, Kim W., Director of Client Services
Frequently asked questions about AfterOurs Urgent Care Littleton
How is AfterOurs Urgent Care Littleton rated?
AfterOurs Urgent Care Littleton has a 4.3 star rating with 1,919 reviews.
When is AfterOurs Urgent Care Littleton open?
AfterOurs Urgent Care Littleton is open now. It will close at 11:00 p.m.