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AfterOurs Urgent Care Littleton
- Urgent Care
- Littleton, CO
About this business
Location details
101 W Mineral Ave Suite 105, Littleton, CO, 80120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
I went 2 week ago, paid $165 was told I need an antibiotic after taking it my symptoms persisted and went back, they want anther $165 to give me anther prescription. lost my business for ever, so much for customer service and customer retention. there's better places to go in this very competitive business.
I went 2 week ago, paid $165 was told I need an antibiotic after taking it my symptoms persisted and went back, they want anther $165 to give me anther prescription. lost my business for ever, so much for customer service and customer retention. there's better places to go in this very competitive business.
website advertises EKG and x-ray service services. I called before I went in with my chest hurting, dehydrated, my heart was racing and I was nauseous. They did not do one test on me. The EKG machine was broken and there was no x-ray tech on site and I don't think the doctor or the front desk girl knew how to start an IV they could not even give me fluids. They need to Close their doors and turn off the lights because they do not offer any services except taking your money.
Business response:
Hello, We want all of our patients to have an outstanding experience. Our providers evaluate and treat patients based on the symptoms they present with. There are limitations in what an urgent care clinic can treat and/or diagnose - we take a patient's medical history and current condition into account when deciding the most appropriate plan of care. We want all of our patients to receive care in the most appropriate place of service, even if that is not with us. AfterOurs X-Ray Techs rotate between clinics. If an X-Ra... read more
website advertises EKG and x-ray service services. I called before I went in with my chest hurting, dehydrated, my heart was racing and I was nauseous. They did not do one test on me. The EKG machine was broken and there was no x-ray tech on site and I don't think the doctor or the front desk girl knew how to start an IV they could not even give me fluids. They need to Close their doors and turn off the lights because they do not offer any services except taking your money.
Business response:
Hello, We want all of our patients to have an outstanding experience. Our providers evaluate and treat patients based on the symptoms they present with. There are limitations in what an urgent care clinic can treat and/or diagnose - we take a patient's medical history and current condition into account when deciding the most appropriate plan of care. We want all of our patients to receive care in the most appropriate place of service, even if that is not with us. AfterOurs X-Ray Techs rotate between clinics. If an X-Ra... read more
I really appreciated Bridget and Jason taking care of me during my Colorado trip. Won't share the personal details, but they really went out of their way to help me and provided excellent medical care. It was also impressively quick . I hope I never have to come back
Business response:
Hi Tim! Thank you so much for taking the time to give us feedback about your visit! We have a great team who truly cares about ensuring that all of our patients feel well taken care of. We're glad we accomplished that during your visit. We hope you don't have to come back either - stay well! We'll definitely be here for you though should you ever need urgent care services in the future.
I really appreciated Bridget and Jason taking care of me during my Colorado trip. Won't share the personal details, but they really went out of their way to help me and provided excellent medical care. It was also impressively quick . I hope I never have to come back
Business response:
Hi Tim! Thank you so much for taking the time to give us feedback about your visit! We have a great team who truly cares about ensuring that all of our patients feel well taken care of. We're glad we accomplished that during your visit. We hope you don't have to come back either - stay well! We'll definitely be here for you though should you ever need urgent care services in the future.
Update: Within hours of posting review, I received call from clinical manager with update on my COVID test result--power of the review is amazing! Her inquiry to Quest Diagnostics was my PCR test was "on hold", which after 10 days translates as "lost". We discussed my frustration at the inability to reach anyone at AfterOurs for over a week, and how the lack of information on test result put me in limbo with isolation status, both at home and work. She offered me a free rapid COVID test if I came back in, which seemed like a... read more
Update: Within hours of posting review, I received call from clinical manager with update on my COVID test result--power of the review is amazing! Her inquiry to Quest Diagnostics was my PCR test was "on hold", which after 10 days translates as "lost". We discussed my frustration at the inability to reach anyone at AfterOurs for over a week, and how the lack of information on test result put me in limbo with isolation status, both at home and work. She offered me a free rapid COVID test if I came back in, which seemed like a... read more
First I want to say "thank you" to this location. They are always calm and cool, which I feel is rare during these times. I've been here three times in one month due to coronavirus, I've never been to an urgent care before that so I don't have much experience. BUT they are so friendly and really took care of myself, and my husband. We had to get tested due to working closely with a positive case and it came back negative. Then two weeks later we both got sick and had to come back where we both tested positive. They then call... read more
Business response:
Hi Bridget, Thank you so much for leaving us a review - we appreciate your feedback so much! Patient satisfaction is very important to us and we are honored to be your urgent care of choice for your family's covid testing. We apologize for the unexpected wait time during your last visit as we know your time is valuable to you. We are trying to limit exposure in the clinic and have had a very high demand for covid testing which has resulted in longer wait times. We would be happy to send you home and call you when the ... read more
Frequently asked questions about AfterOurs Urgent Care Littleton
How is AfterOurs Urgent Care Littleton rated?
AfterOurs Urgent Care Littleton has a 4.3 star rating with 1,949 reviews.
When is AfterOurs Urgent Care Littleton open?
AfterOurs Urgent Care Littleton is closed now. It will open at 8:00 a.m.