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Air Express
- Richmond, TX
About this business
Location details
7225 N Park Dr, Richmond, TX, 77407, United States
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Maintenance
I do not respond well to unnecessary upselling.
Business response:
We regret to learn about your experience with unnecessary upselling. Please feel free to reach out to us at to discuss this further.
I did not use Air Rxpress
BEST JOB , GUSMAN DID THE INSPECTION I EVER HAD
MR. GUSMAN DID THE BEST JOB OF MY HIST9RY
Absolutely the worst experience. Not at all honest and not able to honor their responsibilities. Failed to honor warranty I paid for and offered a price to fix the water heater that was nothing less than highway robbery. Use if you want get ripped off.
Business response:
We are disappointed to hear about your warranty and pricing concerns. Please contact us at (281) 638-8593 to resolve this matter.
Technician was trained to upsell a new system before even addressing the needed service on the less than 2 year old tankless. Service was over priced for the effort, pace and knowledge received.
Business response:
Hi Alex, we're sorry to hear about your experience. A manager will be in touch with you to follow up. Thank you for your feedback.
the appointment was for cleaning and flushing the water heater, there was no cleaning, no flushing just draining the tank that’s it . Connect hose drain water that is not water heater service
MCWilliams was called to unclog and air conditioning line that was leaking due to being clogged, they charged me $80 to come out and tell me I needed and air conditioning person, so I called Bellaire air conditioning who charged me $130 to tell me I needed a plumber! Had to call another plumbing company since McWilliams is incompetent and unable to do a simple job. DO NOT use this company, they will not help you but are happy to take your money anyway.
Frequently asked questions about Air Express
How is Air Express rated?
Air Express has a 4.8 star rating with 519 reviews.
When is Air Express open?
Air Express is open now. It is open 24/7.