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Air Express
- Richmond, TX
About this business
Location details
7225 N Park Dr, Richmond, TX, 77407, United States
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Maintenance
Constant inconsistency and poor communication on appointments. It seems everytime I make an appointment it’s either canceled or they try to reschedule because of bigger jobs or some other excuses. I submitted a one start review and was given a phone number to call for a refund even when calling that number someone has to take a message and sent to someone else. This company is a joke and will definitely not refer anyone to them anymore.
Prompt response & good quote for new hvac system
Timely arrival & good quote for new hvac system
I do not respond well to unnecessary upselling.
Business response:
We regret to learn about your experience with unnecessary upselling. Please feel free to reach out to us at to discuss this further.
I did not use Air Rxpress
BEST JOB , GUSMAN DID THE INSPECTION I EVER HAD
MR. GUSMAN DID THE BEST JOB OF MY HIST9RY
Absolutely the worst experience. Not at all honest and not able to honor their responsibilities. Failed to honor warranty I paid for and offered a price to fix the water heater that was nothing less than highway robbery. Use if you want get ripped off.
Business response:
We are disappointed to hear about your warranty and pricing concerns. Please contact us at (281) 638-8593 to resolve this matter.
Frequently asked questions about Air Express
How is Air Express rated?
Air Express has a 4.8 star rating with 594 reviews.
When is Air Express open?
Air Express is open now. It is open 24/7.