Air Express

Stephen S. 

on Birdeye

7 months ago

Tech Pablo G. Was great. He was professional in all ways answering questions and made recommendations as to the options for you to do the repairs. After considerable thought I opted to move to other side of my home that still had A/C and work on saving for the repair in the near future. I appreciated Pablo’s respectfulness and considerations to my situation and needs. I will definitely be a McWilliams customer in the future. 

Afrooz K. 

on Birdeye

7 months ago

Called for mini split service. The tech that came out was great, however the front office is incredibly incompetent with scheduling. Called and set the appointment on Wednesday for Saturday. Called them on Friday to confirm if everything was set and got the ok. Received a call Saturday morning to say the mini split specialist was off on the weekend. When I told them I confirmed on Friday, they said the call center doesn’t know anything basically. Long story short a way more frustrating process than it should be. Do yourself... read more

Stephen S. 

on Birdeye

7 months ago

Experience was good. Pablo was very professional and upfront. He checked out my unit and found what he believed was the problem. When he gave me pricing he was apologetic but what was is was. I told him I appreciated his honesty and understanding especially when I told him I was going to have to wait and see what I could work out as I’m on income. He was, again, very understanding. I would recommend him and McWilliams if inquired about an A/C man 

Sandie W. 

on Birdeye

8 months ago

Helpful. Actually seems to be working bettet 

Sandie W. 

on Birdeye

8 months ago

Polite and thorough explanation of what is needed.