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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Incredibly poor service, terrible follow through. I set an appointment for service in the morning. The service area is grid locked. It takes 45 minutes past the appointment time to turn the vehicle over to a service writer. The day goes by without any communication. I called late the first day, early the second and made my final call later that morning telling the service writer that if she did not call me back, then my next call would be to the GM. That got me a return call stating the car would be done in an about an hour.... read more
Internet purchase horible experience. I purchased (or so I thought) a Black/Red steering wheel. First the shipped a black/silver one because they have their numbers mixed up on the website, so I had to send back the item at my own cost. They ordered a new black/red one and after another week I get the so called black/red steering wheel wich looks nothing like the picture on their website. The ,,black'' is a dark gray and the ,,red'' is some washed up Burgundy, horible. When I informed by email and pictures their sales rep Ji... read more
Business response:
We apologize for not contacting you sooner, we have been experiencing technical difficulties. We try our best to be completely honest with our customers and regret to hear that you feel like you were misled. We would like to discuss this further with you. Please reach out to our Parts Director, Jim Leonard, who can be contacted at 480-556-7400.
service department is shameful We purchased a fiat and have our jeep serviced here. The service turnover is crazy, we have had 4 different agents! Doyle, the Service Director, takes no accountability for promises/commitments his employees make. They miscalculated the expiration on our warranty, sending us home without the work done because they were busy and we "supposedly" had time left on our warranty. WRONG! Our warranty expired, we were told they would still honor since it was their fault. Now Doyle doesn't return calls ... read more
Business response:
We apologize for not contacting you sooner, we have been experiencing technical difficulties. We are sad to hear that you left our dealership unhappy. We try our best to get back to every customer that reaches out to us. If you would like to discuss your experience further, please reach out to our Customer Relations Manager Peter Scheren. He can be contacted at 480-556-7400.
Stay Away!! Really! Bought a used truck, about 8 months ago. I know should have reviewed earlier! However, I have to let everyone know how they do business. We bought a used truck after a short test drive, we drove it to see a new truck on another of their lots. We had to jump the new truck battery with the old and both would not work after that. Stupidly we still decided to buy the used vehicle. Damon was our sales person. During the finance process we were told dodge does free oil changes for 5 years nope that was a $700 c... read more
Game players!! unethical! Need to vent! Let me start by saying DO NOT DO BUSINESS WITH AIRPARK DODGE in Scottsdale. They are complete morons, dimwitted AND UNETHICAL! last month ordered a truck with their salesperson Shelly Lipton. got a good deal. their manager, David Head insisted on selling me the add on BS. I held my ground and refused. He wasn't pleased. The sales person was like a puppet with him. Gave a $1000 deposit. My gut told me something just wasn't right. called later that week Shelly told me all is good and tru... read more
Poor Service I had a very poor experience with the service department at Airpark Dodge Chrysler Jeep today (1/14/15). I scheduled an appointment for 7:40am this morning for an oil change on my 2014 jeep. When I dropped my jeep off with the Service Advisor I was not given a time when the jeep would be ready but instead was told he would call me. Since I was back in the area around 10:30am and my jeep was only scheduled for an oil change I called the Service Advisor to determine if my jeep was ready for me to pick up. I left a... read more
Ram 3500 2014 Scottsdale Airpark ram I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues, nor do a buy back. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of xxxx on the road. Please read #15. 1) The exhaust break does NOT work, 100% of the time. 2) There is no power from the turbo. I can't even tow my 10,000lb toy hauler up... read more
Dodge product is great! Overall the Dodge product is pretty good other than the experience the actual car itself rides and operates great could not be more pleased with the car !! It is what I wanted just need to fix the paint . Thanks Dodge for making a great product!
Business response:
Rudy, I read your review today. I'm not sure why you felt it was necessary to publicly bash me and the dealership. We admitted we only had one key and made another one for you. Two days ago, someone found the other key, but now it doesn't work because we already reprogrammed yours keys. Oh well, on that one. You agreed that the Tuesday/Wednesday appt was a bad time for you. We gave you a Full Tank of gas for that inconvienence. We made an appointment for the passenger door to be touched up today as promised. You agreed to th... read more
Stay away - dishonest, deceptive sales and poor service! We met with a salesperson at Airpark based on their "e-pricing" on a Rubicon JK Unlimited. They pushed hard for expensive dealer add-ons from the start, inflating the price by thousands. They also claimed that the factory warranty would be voided by a low lift and larger tires. The salesperson pretended he wasn't sure if this was true or not (there is a federal law preventing them from voiding your warranty on the factory parts unless your install caused the problem di... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,401 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.