This profile has been claimed by the business owner or representative.
Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We purchased a used car from Airpark Dodge. I wait for the reps to get back to me and they never call back. I bring the car in for an appointment in the early morning and by the end of the day - I still have no bid. The only work that they seem to do quickly are oil changes Have escalated this to highest levels and lots of talk and no resolutions. I want to work with them but just don't have the time or patience. Would rather drive 40 miles than go back.
If they had a 0 star option I would give it. I live out of state and worked for 2 days to work out a price on a used truck. We agreed on price and I had a friend go test drive it. The sales manager spoke to me about making a deposit on the truck, he told me they would draw it up and get back to me in 1 hour. Waited all night at 10PM I get a TEXT message to say they sold the car to someone else. I have hotel reservations to travel there as well as planes tickets. This is point blank these are WORST most un-trustful people on ... read more
My wife traveled from California on February 17th to purchase a 2009 MB R320 that we had found online and negotiated a price over the phone with Mr. Bingham. The pickup of the vehicle took over 3 hours which seemed excessive. Vehicle was supposed to be in pristine shape and was dirty in the back and had pennies in the cigarette lighter socket which had blown a fuse. My wife was offered warranty coverage by Joe in finance for unlimited mileage for 3 years bumper to bumper for $1995. I told her to bring the literature back to ... read more
Great service at time of sale it was after I spent over $30K on a car and after I got home it had no spare I called and two people said they would take care of after 3 weeks now no one has followed up,so if you do by a car be ware of the after the sales customer service because there is none
I'll try to keep this concise. I bought a used jeep in August from Airpark. I Was asked to sort out an argument between sales people after test driving the vehicle. Very awkward. Finance person named Brett was horrible at presenting the financing. All financing is recorded at this dealership but he turned off Cameras half a dozen times during financing consultation. Extremely shady. He was eventually fired from what I was told later. The Dealership cashed my down payment checks a week early, causing overdraft fees and late r... read more
Finance did not demonstrate any sense of urgency or concern with correcting the error of filling out the check needed to finance the vehicle and sending the required documentation. Instead they were very errogant and rude to me as the buyer. I purchsed the vehicle on 2/10/2012, although I contacted Ian and Andrew on numerous occasion, the required documentation was not sent to my finance company until I took time from my schedule to visit the finance manager, Alex on 2/27/2012. It only took 15 minutes for them to fax the che... read more
I left feeling like I was up-sold on lots of extra coverage I didn't need and now I'm over extended on my payments and the process took way too long. When I got there the dealer tells me Jeeps are hardly ever stolen now because of the Century key and as I'm finishing up the paper work almost 2 hours later the financial guy is telling me I really should get all these coverages because Jeeps get stolen all the time and I can only get the coverages right then and there and canceling later won't reduce payment. Also, it's been 2... read more
Mike Santana was rude, condescending, and combative. He lacks communication skills and did not follow through with anything that he told me. I had an appointment scheduled for 1pm on Friday and my car was not even looked at until 4:45pm on Saturday. I am completely dissatisfied with my experience and Mike Santana's customer service. Terrible.
I have leased a Chrysler 300C, since July 2010. I love the styling and size of the car, but the computer system has not worked right,since I got it. Yesterday they put in a new computer and gave me a new set of keys(second time for the keys). They rerturned the car, but the car will not start with the push button, the drivers window still goes up 10 inches and comes down, the trunk will not release by pushing the button in the back, and the car door does not open when you press the button on the door handle. Whether this con... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,693 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is closed now. It will open at 8:00 a.m.