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Airpark Dodge Chrysler Jeep
- Car Dealers
- Scottsdale, AZ
About this business
Location details
7801 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service Scam I took my PT cruiser into this dealer as I noticed they were a five-star dealer. I was from out of town and didn't know anybody that could recommend a place. Took the vehicle in for a shaking on the front end. Left it for the day got a phone call back stating stating that there was $3300 in repairs required. I told him to put it back together and I'd be there to pick it up the guy said I still have to charge you for the labor. I said that's fine I ended up taking to a Good Year service center nearby that was rec... read more
Waiting 7 hours to hear back on diagnostic I dropped my truck off for an 8 am appointment at Airpark RAM, it is now 3:45 pm and I have not heard back from my advisor. Left 4 messages for her and one for the service manager and no return call. I was told that the procedure may take up to 2 hours, now I have sacrificed my work day since I do not have a vehicle.
This Is What Air Park Dodge Dealer Service Did With Me ok i jest won't to say Dodge air park is the worst expertness i had on my life ever in the past from the time did i bot the car from this dealer on march tell last Tuesday on 08/25 /2015 i use to go there to do chinning oil cos i but that program for $300 when i perches the car and every time i was there for change oil i have to go back the next day cos the servic deportmant is scke cos i have to go back cos i have leak under the car all over the car spot of oil under i ... read more
Incredibly poor service, terrible follow through. I set an appointment for service in the morning. The service area is grid locked. It takes 45 minutes past the appointment time to turn the vehicle over to a service writer. The day goes by without any communication. I called late the first day, early the second and made my final call later that morning telling the service writer that if she did not call me back, then my next call would be to the GM. That got me a return call stating the car would be done in an about an hour.... read more
Internet purchase horible experience. I purchased (or so I thought) a Black/Red steering wheel. First the shipped a black/silver one because they have their numbers mixed up on the website, so I had to send back the item at my own cost. They ordered a new black/red one and after another week I get the so called black/red steering wheel wich looks nothing like the picture on their website. The ,,black'' is a dark gray and the ,,red'' is some washed up Burgundy, horible. When I informed by email and pictures their sales rep Ji... read more
Business response:
We apologize for not contacting you sooner, we have been experiencing technical difficulties. We try our best to be completely honest with our customers and regret to hear that you feel like you were misled. We would like to discuss this further with you. Please reach out to our Parts Director, Jim Leonard, who can be contacted at 480-556-7400.
service department is shameful We purchased a fiat and have our jeep serviced here. The service turnover is crazy, we have had 4 different agents! Doyle, the Service Director, takes no accountability for promises/commitments his employees make. They miscalculated the expiration on our warranty, sending us home without the work done because they were busy and we "supposedly" had time left on our warranty. WRONG! Our warranty expired, we were told they would still honor since it was their fault. Now Doyle doesn't return calls ... read more
Business response:
We apologize for not contacting you sooner, we have been experiencing technical difficulties. We are sad to hear that you left our dealership unhappy. We try our best to get back to every customer that reaches out to us. If you would like to discuss your experience further, please reach out to our Customer Relations Manager Peter Scheren. He can be contacted at 480-556-7400.
Stay Away!! Really! Bought a used truck, about 8 months ago. I know should have reviewed earlier! However, I have to let everyone know how they do business. We bought a used truck after a short test drive, we drove it to see a new truck on another of their lots. We had to jump the new truck battery with the old and both would not work after that. Stupidly we still decided to buy the used vehicle. Damon was our sales person. During the finance process we were told dodge does free oil changes for 5 years nope that was a $700 c... read more
Game players!! unethical! Need to vent! Let me start by saying DO NOT DO BUSINESS WITH AIRPARK DODGE in Scottsdale. They are complete morons, dimwitted AND UNETHICAL! last month ordered a truck with their salesperson Shelly Lipton. got a good deal. their manager, David Head insisted on selling me the add on BS. I held my ground and refused. He wasn't pleased. The sales person was like a puppet with him. Gave a $1000 deposit. My gut told me something just wasn't right. called later that week Shelly told me all is good and tru... read more
Poor Service I had a very poor experience with the service department at Airpark Dodge Chrysler Jeep today (1/14/15). I scheduled an appointment for 7:40am this morning for an oil change on my 2014 jeep. When I dropped my jeep off with the Service Advisor I was not given a time when the jeep would be ready but instead was told he would call me. Since I was back in the area around 10:30am and my jeep was only scheduled for an oil change I called the Service Advisor to determine if my jeep was ready for me to pick up. I left a... read more
Frequently asked questions about Airpark Dodge Chrysler Jeep
How is Airpark Dodge Chrysler Jeep rated?
Airpark Dodge Chrysler Jeep has a 4.3 star rating with 9,693 reviews.
When is Airpark Dodge Chrysler Jeep open?
Airpark Dodge Chrysler Jeep is open now. It will close at 8:00 p.m.