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Alberto Lemus Novo, DDS, DMD
- Port Saint Lucie, FL
About this business
Location details
1679 NW Saint Lucie West Blvd, Port Saint Lucie, FL, 34986, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 09:30 a.m. to 7:00 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
DEFINATELY 100 out of 5 stars. I went to the Aspen Dental in Vero Beach and had a HORRIBLE experience. I was more than a little nervous when I decided to try the Aspen Dental closer to home in Port Saint Lucie. I was very pleasantly surprised. Their ENTIRE staff treated me like it was an honor to have me choose their practice for the dental work I needed. The pricing was more than fair. I wasn't given an outrageous dental plan. Dr. Summer Niles quoted me for exactly what I needed done. I also saw Dr. McDonough who was every ... read more
My advised if you used Aspen Dental is that you verify and re-confirm that they do accept your insurance, and that the figures they give you are correct. Check with your insurance company and do not take Aspen Dental word for it. I was mislead and lied to When I asked Aspen Dental for an explaining they were about as helpful as a heat attack. My recommendation zero. This is a big dental office with a large staff and I guess a tremendous overhead. Thus if you want to be overcharged this would be then place for you. No compla... read more
By far the best Experience I have had at a Dental office. You can tell the staff truly cares and they love their job. Dr. Niles is by far the kindest and most compassionate Dentist I have ever met. Go here for you dental needs.
I've read some bad reviews about Aspen Dental so was a little concerned. My first appointment was today and I could not be happier. I wanted to get a new denture .Everyone was professional and very nice. Dr. Niles was great and Joann was so personable great office.great staff..
The Aspen Dental staff were very professional, friendly and eager to make your visit memorable. I need to have major dental work done. They explained what they wanted to do in an easily understandable manner. If I do not like the results of what they do, they assured me they would make it right. I'd recommend this dental practice to anyone.
Very clean and nice staff would recommend them to anybody, thanks again aspen for helping me bring my smile back
My husband and I took the day off from work for the dental cleanings we THOUGHT we scheduled. Be prepared to waste 1.5 hours of your time with multiple "check ups" by different people and a sales pitch at the end. No cleaning to be had and NOBODY will tell you that upfront. Avoid this place.
Business response:
Hi Mari, we appreciate the opportunity to clarify any misunderstanding. New patient appointments include x-rays and a full comprehensive exam with our doctor and hygienist. From there, our team is able to make recommendations and discuss options that meet your individual needs. When schedules allow, our office does make the effort to offer treatment on the same day, but it’s not always possible. If you have any questions about your care plan, please don’t hesitate to reach out to us.
Very dirty! I have never been to a dentist facility so filthy. Luckily I just went in to get a crown glued back on and that was it. Everything was off, the people and the dentist seemed miserable. I couldn't wait to get out of there. I left before the dentist came back to remove the excess glue. I came home and took a shower and removed the glue myself. This place is rough!
Business response:
Leisha, thank you for bringing this to our attention. We take pride in maintaining a clean and welcoming environment, and we are immediately addressing this with our cleaning staff to ensure this doesn't happen again. Please let us know if you have any further concerns.
You walk in with one problem & walk out with a sheet for thousands of dollars of work needed to be done. It's a sales pitch from the minute you walk in the door, quite obvious too , quality of care? What care? I went in for a tooth & left feeling like what happened? I paid for an xray they acted like they owned! Which LEGALLY NO YOU DONT! The patient does! Don't go to this run of the mill dentistry !
Business response:
Deb, we regret that your experience didn’t meet your expectations. Please know that we’ve read your review and will be addressing your concerns with our team to help improve future patient experiences. To request your x-rays, simply stop by our office to sign the release form. Once completed, we'll submit a ticket for processing on your behalf. The average processing time is 5-7 business days. If you have any questions, feel free to reach out.
Frequently asked questions about Alberto Lemus Novo, DDS, DMD
How is Alberto Lemus Novo, DDS, DMD rated?
Alberto Lemus Novo, DDS, DMD has a 2.2 star rating with 49 reviews.
When is Alberto Lemus Novo, DDS, DMD open?
Alberto Lemus Novo, DDS, DMD is closed now. It will open at 9:30 a.m.