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Alberto Lemus Novo, DDS, DMD
- Port Saint Lucie, FL
About this business
Location details
1679 NW Saint Lucie West Blvd, Port Saint Lucie, FL, 34986, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 09:30 a.m. to 7:00 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The service is terrible they don't explain what they are charging you for. I received a bill in the mail a year later! They also wanted a 50$ copay on top of my insurance rip off Dentist.
Business response:
I'm so sorry to hear about your billing experience, Andre. I have passed your message along to management. If you wish to discuss further, please call me at (844) 296-0187, ext. 201526. — Kelly, ADMI
Very unhappy with my dental experience here. I saw so many good reviews on another site, but I'm now thinking they were fake or by friends of employees. This was my first time at a dentist in FL since moving from NY. It took almost an hour to get two small cavities filled. The cleaning was very poor and the woman who cleaned them wasn't good. Getting x-rays of my teeth took so long...a ridiculous process with all these uncomfortable gadgets in my mouth. In NY, I just had to bite on these little tabs when getting x-rays don... read more
It has been a year since visiting Aspen Dental on St Lucie West Blvd. I went in there for a very simple extraction of a front incisor tooth. I was new to Port St Lucie but was seeing two dentists In Ft Luderdale and Coral Springs (one for an implant and my regular dentist for years). Both had observed the tooth and told me this was a very simple extraction and would take about 5 minutes. I had insurance benefits left for the year and on the last day in Dec I could use my benefits, I decided to have the tooth extracted at As... read more
The worst dentist I have ever been to. Got a filling here and was having issues with it. I returned a week later and they ground the filling down and charged me $90! They billed it as prophylaxis; that is extremely dishonest. Normally dentists don't charge you to grind a filling down. That didn't fix the problem and now I can't chew with the left side of my mouth. I haven't been back in over a year, everything is paid for, and I still get bills in the mail for the services I got the one time I visited them! Aspen dental is t... read more
Business response:
unable to identify- response- Sorry to hear this andrew, If you would like to discuss further, please call me at (315) 454-6000 ext. 201526 I will be happy to try and help. -- Kelly, ADMI
The staff here were all friendly and pleasant. However, the cleaning seemed rushed and was not as thorough as I've had the past with other hygienists. They also applied the fluoride varnish while my teeth were wet, and so it didn't stick to my teeth as long as it should. (When I had this done at my previous dentist, they carefully dried each section of my teeth before applying the varnish, and it lasted for hours. This time it all rubbed off in under an hour.) I explained this to Aspen through the "contact us" link they em... read more
Business response:
Hi z b, I'm sorry to hear about your visit. I have spoken with the practice manager and were unable to locate your account or contact information. Please call your local office and ask to speak with the practice manager, she would like to speak with you. I can also be reached at (315) 454-6000 ext. 201526 and would be happy to speak with you. — Kelly, ADMI
Still trying to resolve an unpaid bill for X rays performed Nov/2017. Aspen misrepresented themselves as being in my providers network. This was even after i gave them my card for them to verify. They took as many different X Rays as they could knowing full well my provider would not cover the costs. Then they made me pay $55 in advance for a cleaning scheduled for February of 2018 knowing full well that that it would never take place. They were just trying to squeeze as much money out of me before the crap hit the fan. Th... read more
A total DUMP. Had an appointment on 1/31, received a email stating I had an appointment for 6:00pm. After waiting for 40 minutes, I got up and ask the girl if she knew I was waiting and said she didn't see me, I said you didn't see me? And you said you thought I was sitting waiting for a patient? Caught you on a lie, she said she would have to reschedule, I said no, but ok give me a new appointment, I may cancel because after this I am looking for a new dentist. She then said, you need a deposit, I said no I don't, for the a... read more
Business response:
Alexsy - I'm so sorry that you didn't have a positive experience. The staff at the office would value your feedback, but if you'd rather speak with our Patient Satisfaction team, please call them at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI
Well I called up a week before I went made an appointment told him I had a bad tooth I went in knowing I needed root canal gave them all the paperwork after two and a half hours of doing everything other than fixing my tooth they finally gave me a price and I showed them I had their insurance that they are referred to and they said no that doesn't count for them because their specialist well I thought most dentists were specialist so anyway they didn't use my insurance they charged me $3,000 more than every other Dental plac... read more
They don't bother to call you back!! My daughter had a bad tooth ache. Don't believe those bogus commercials, they don't give a dam
Frequently asked questions about Alberto Lemus Novo, DDS, DMD
How is Alberto Lemus Novo, DDS, DMD rated?
Alberto Lemus Novo, DDS, DMD has a 2.2 star rating with 49 reviews.
When is Alberto Lemus Novo, DDS, DMD open?
Alberto Lemus Novo, DDS, DMD is closed now. It will open at 9:30 a.m.