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Alberto Lemus Novo, DDS, DMD

2.2
  • Port Saint Lucie, FL

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Location details

1679 NW Saint Lucie West Blvd, Port Saint Lucie, FL, 34986, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed09:30 a.m. to 7:00 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 1:00 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
2.249 reviews
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Rey R.'s profile image
Rey R. 
rating
2 months ago

This is probably the worst dentist office ive been to. I was here march 30th and told i had 3 cavities. I come back two weeks later april 10th now they tell me i have 7 but didnt tell me this two weeks ago, i asked why and they said "i dont know it wasent marked down". I said your in my mouth how can u not see that there 7 but only tell me about 3????? Then i join a payment plan and it supposed to include a tooth brush bundle the cleaning and cavity filling but bc only 3 cavities are on the bundle i have to pay for the other... read more

Business response:

Hi Rey, thank you for taking the time to share your feedback. The practice aims to provide the highest quality of patient care and takes all feedback seriously. If there are any further concerns about the treatment plan you received, please feel free to contact our office directly at (772) 224-3090 for further explanation. 

Mikaela A.'s profile image
Mikaela A. 
rating
7 months ago

Just wanted my teeth cleaned and they were trying to sell me Invisalign. How they were trying to convince me I needed Invisalign and a special cleaning. They refused to do my cleaning if I didn't pay for some cleaning that would cost me over $600. I have amazing insurance. Waist of time 

Business response:

We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Bob S.'s profile image
Bob S. 
rating
a year ago

Don't do it. Got halfway through my snap ins. Could not finish procedure because the new dentist says he's not qualified for the snap in dentures. This leave me no choice but to file lawsuits. Stay away. Read all negative reviews the go find another dentist. Contacting Attorney now. STAY AWAy 

Business response:

We're very disappointed to hear this, Bob. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can work to find a resolution. 

Leila W.'s profile image
Leila W. 
rating
a year ago

Please do yourself a huge favor and never go to the Aspen dental on 441 in Wellington, Florida. I went there in 2018 and they must have had someone fresh out of school that barely graduated, work on my tooth. I need to have a tooth pulled, I usually go to my oral surgeon but went for cheaper this time. I wish I remembered the dentist's name, a blonde woman. She started injecting me with novacane and apparently kept injecting in the wrong places. She tried pulling my tooth out and it was hurting. She tells me to let her know ... read more

Business response:

I'm sorry for any trouble you're having, Leila. I will pass your message along to the team, so they can address concerns. -Dawn 

Joel B.'s profile image
Joel B. 
rating
2 years ago

Do not go here. Their office smells like mold. Their team is not very friendly. They are very pushy trying to upsell you extra products. They charge $40 for mouthwash (which has the same active ingredients as the Crest Mouthwash) they charge $40 for toothpaste when a typical office charges around $15 and amazon pharmacy charges around 12. I paid my bill in full when I was at the office, and I got another bill 6 months later for additional charges because they didn't actually check with my insurance company to see what ... read more

Business response:

Hi Joel, I really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that I have read your review and will address concerns with the team in Port St. Lucie with an eye to improving experiences for others. Thank you. – Sophia 

Ade S.'s profile image
Ade S. 
rating
2 years ago

Worst place to go. They claim to take emergencies but they the try to slap you with a huge bill. Needed an emergency root canal. No Endo to do the work and then they call over to find one to get it done and no one is available. Tried to get the X-rays they took on the same day for another dental office and they said it takes 24 hours. UNBELIEVABLE!!!!!! Would never refer them to anyone‍ 

Business response:

I'm sorry that you didn't have a positive experience, Ade. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Michelle 

Edgar J.'s profile image
Edgar J. 
rating
2 years ago

they don't wanna help me because they wanted to pay me extra money to clean my teeth I don't recommend this service at all 

Business response:

I'm sorry that you didn't have a positive experience, Edgar. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather 

Susan L.'s profile image
Susan L. 
rating
2 years ago

Aspen Dental is a factory offering g let's make a deal price. They bait and ditch and are unethical. Go to REAL dental practices, not this imitation for ine 

Business response:

I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle 

Seth B.'s profile image
Seth B. 
rating
3 years ago

This place is garbage. i went in for a cleaning only which was covered by my insurance. The "hygienist" who was seen out back smoking a cigarette when I arrived tried to "up sell" me for an electric toothbrush and a gingivitis mouth wash for over two hundred dollars. after they realized they couldn't sell me and make extra money and commissions the told me they wouldn't do the cleaning even after they took my X-rays and saw the doctor. I wouldn't trust a place that is just trying to gouge you for any little extra they can fo... read more

Business response:

I'm really sorry to hear this, Seth. I wanted to let you know that I did pass your feedback along to our Customer Service team so they could address concerns with the team in Port St Lucie. If you would like to speak with them in the future, please let us know. Thank you. - Dawn, ADMI 

Frequently asked questions about Alberto Lemus Novo, DDS, DMD

How is Alberto Lemus Novo, DDS, DMD rated?

Alberto Lemus Novo, DDS, DMD has a 2.2 star rating with 49 reviews. 

When is Alberto Lemus Novo, DDS, DMD open?

Alberto Lemus Novo, DDS, DMD is closed now. It will open at 9:30 a.m.