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Alert 360 Home & Business Security Wichita
- Security Systems
- Wichita, KS
About this business
Location details
625 South Anna Street, Wichita, KS, 67209, United States
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Wonderful company with wonderful people. I always feel safe knowing they're protecting me.
Business response:
Thank you for your review, James. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Bruce was very knowledgeable and courteous. He solved our problem.
Business response:
Thank you for sharing your experience, Ginger. Customer service is incredibly important to us, and I'm happy Bruce provided such great service! Please don't hesitate to reach out should you need assistance in the future. Best, Ashley R., Social Media Manager
Have had excellent service and support for 14 years. Very satisfied!
Business response:
Thank you for your review, Allan. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Have had such a great experience with Alert 360. Would highly recommend to anyone looking for quality service.
Business response:
Thank you for your review, Rachel. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Have no complaints about Alert 360. Some of the best customer service of any company I've ever dealt with.
Business response:
Thank you for your review, Larry. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Alert 360 took over our previous alarm company a few years ago, and unfortunately our experience has steadily declined since then.Two of our alarm zones failed and we have a service required message on our panel. We placed a service call and were told the $49 service fee would be waived because our zones had not been properly entered into their system. When the technician arrived, we provided him with a detailed list of our zones to make his job easier. He was at our home for approximately three hours. Despite being told the... read more
I have been a loyal customer of ************************** in the ********* market for approximately ten years. During that time, I have consistently paid for service and monitoring with the expectation of reliable support when needed.Recently, I contacted the company for assistance with a window sensor they originally provided that never functioned properly and has required bypassing for the past three years, as well as another sensor that has now failed. An appointment was scheduled, and I was relieved to believe the issue... read more
Business response:
Alert 360 prides itself on industry-leading customer **********************, and wewould never want a customer to have a negative experience.We always want to do everything we can to resolve any customer's concerns. Unfortunately, on rare occasion there are time when a customer may experience system issues which are not easily resolved, and we at that time do not have an authorized licensed service provider in the area. In these situations, we strive to do the best thing in service of our customers, which may include termina... read more
Trying to get a ***lacement part has been frustrating. After speaking with customer **********************, we were told we would be receiving a return phone call once the part was ready. After one week of no response, I emailed the customer ********************** *** to get an auto ***ly stating a *** would contact us shortly. It's been another week with no response. We are happy with the system itself but customer ********************** has declined over the years.
I was a customer for over 5 years and we moved and told the sales *** I wanted to transfer my contract to a rental until we found our new home. But he signed me up on a whole new contract knowing that we just wanted to transfer the same contract with a small balance. So now weve found or new home and we decided to just satisfy the original contract to find out that he renewed my contract without my knowledge. I want to pay off the original contract and be done with this company.
Frequently asked questions about Alert 360 Home & Business Security Wichita
How is Alert 360 Home & Business Security Wichita rated?
Alert 360 Home & Business Security Wichita has a 4.9 star rating with 2,238 reviews.
When is Alert 360 Home & Business Security Wichita open?
Alert 360 Home & Business Security Wichita is open now. It is open 24/7.