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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Restaurant presented me with two different check receipts, one correct and one for entirely different amount, much higher, which I didn't sign. I told waitress, she said the higher check was not processed thru credit company. The next day both charges appeared on credit card bill. Three calls to restaurant, one speaking to General Manager, said he would take care of problem. Never did, my bank rejected charge as bogus. Not a good start for a newly reopened restaurant.
Business response:
I guess we didn't meet your expectations on your visit. Let management know if you have anything further to discuss
Was looking forward to going to Alexanders after it reopened, but once we got our meal, we soon realized that we would not go back. The prime rib I ordered was not edible. There was no flavor to anything on my plate.
So disappointing! We loved it before it changed owners. I always got the spinach salad and crab cake. The salad was half the size and half the taste it used to be. It used to be the best spinach salad I have ever had. The crab cake changed from a great crab cake with a delicious remoulade sauce to a crab cake with an asian glaze. The mashed potatoes were so dry I could not even eat them. Please bring back the old menu and the old recipes. If something is not broken, don't try to fix it. Also, the menu was very small, not a l... read more
We went to this restaurant because of its proximity to the Marriott. The kids menu was weak - they had pizza that was not fully cooked. The pesto Caesar sounded great, but not much pesto and the dressing was overpowering and tasted store bought. The prime rib was okay, but didn't have the typical burst of flavor you find on the crust of a steak. My wife couldn't find a main meal, so just had the crab soup and the pesto salad. Richard our waiter was great, and they have a solid, reasonable wine list.
Unusually small portions, with a rather expensive bill attached. If you want to spend and lot and still stop for a cheeseburger after then this is your place.
Business response:
Hello Anonymous and thank you for taking the time to rate us. Unfortunately, it looks like we did not meet your expectations during your visit and would love the opportunity to learn more about where we missed the mark. If you have a moment, please reach out at your earliest convenience and ask for Honey. Thank you for your time.
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open tomorrow at 5:00 p.m.