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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Business response:
Hello Rosalie and thank you for taking the time to rate us. Unfortunately, it does not look like we met your expectations, so if you would like to discuss your experience with one of our team members, please reach out at your earliest convenience. Thank you.
Business response:
CindyC looks like we didn't meet your expectations on your visit. Please contact Honey the manager if you wish to discuss anything further
Experience from entrance from the host I had made Resviations to sit in the dinning room and he wanted us to sit in the bar area (maybe we should have) Gina was our waitress and was horrible. We sat for over 20 before being waited on. Once she came over it was another 20 minutes before we got our wine. Had to ask for bread. We ordered our meal I wanted prime rib and after 30 minutes she said they were out of prime rib. I have been coming here for at least 10 years and it was always a great experience. It used to be fine dini... read more
Business response:
We are sorry we didn't meet you expectations on your last visit. Unfortunately we do run out of items from time to time. please contact management at 866-921-6639 if you have anything further to discuss
Food was average. Steak was bland and chicken dry. Server was pleasant but slow.
Business response:
Looks like we didn't meet your standards on your last visit. Please contact management if you wish to discuss anything further 866-921-6639
We were served by a waitress who had laryngitis and said it was from yelling at the TV on New Year’s Eve. I had a terrible sore throat as soon as I got home. A few days later, I slept 36 hours straight and then tested positive for COVID.
Business response:
We are very sorry to hear that you aren't feeling well but that server as not tested positive for Covid or been sick. She does happen to have a raspy voice as her usual speaking voice.
Food was mediocre not much flavor Presentation poor Service - felt like food was thrown at us
Business response:
SharonD very sorry to hear we didn't meet your expectations, If you have anything further to discuss please contact management
Prices of the food do not align with the service or quality of the food. We had a nice server, who was trying to keep up with all the tables that she had but overall experience was poor.
Business response:
Nice it looks like we didn't meet your standards If you wish to discuss your experience further please contact management at Alexander's
Ordered the special which was a sesame crusted tuna steak with a side of a sesame sauce. The tuna steak was overdone and was served on a bed of a red saucy rice with andouille sausage. Horrible pairing. Also didn't feel that the waiter was accommodating, no refill of the water glass and never returned for order of wine with dinner.
Business response:
It is apparent that we didn't meet your standards with that dish. We are sorry to have disappointed you, if you wish to discuss this further please contact the management at 843-785-4999
Business response:
AustinC it appears that we didn't meet your standards on your visit. Please feel free to contact management at 843-785-4999 if you have any questions or concerns
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.