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Alexander's Restaurant & Wine Bar
- American
- Hilton Head Island, SC
About this business
Location details
76 Queens Folly Road, Hilton Head Island, SC, 29928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 p.m. to 9:00 p.m. | |
| Tue | 5:00 p.m. to 9:00 p.m. | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 9:00 p.m. | |
| Sat | 5:00 p.m. to 9:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
For many many years, Alexander’s was our favorite place to come and eat. Things have changed. Food portions were extremely small, the price went up 20%, and the tables no longer have any flowers or candles to add to the ambience. I had blackened mahi-mahi and it was a 2 inch square piece 1/2 inch thick. Basically, two bites. $30. Sorry to see you change Alexander’s☹️ Going elsewhere in the future.
Business response:
DAK5 it looks like we didn't meet your expectations, we apologize for your 2 star experience with us
Went in with high expectations and left feeling pretty disappointed. Average, lukewarm food.
Business response:
CathyS we are sorry to hear that we didn't meet your expectations for your visit
My husband and I were visiting HHI for then first time for our Honeymoon. We had horrible experience. We made reservations to Alexander’s to celebrate my birthday. We were hoping to enjoy and intimate meal. We are seated at bar which was noisy. The crab soup was very disappointing as it was very thick and pasty. Our main courses the prime rib and pork chop were subpar. The quality for our meal was lacking. We had high hopes but left in disappointment. The only saving grace was the server Keisha. Keisha was fantastic.
Business response:
ThuyN we are sorry to hear that you didn't enjoy your experience with us, although we do appreciate you mentioning Kisha, she has been a wonderful addition to our team. If you wish to discuss anything further please contact restaurant management
Sat for 15 minutes without a server looking at us. Prices were high for subpar service. At 40, we were the youngest people in the building by 30 years.
Business response:
Hello JA83. We apologize for not delivering top-notch service during your recent visit, so if you would like to discuss your dining experience more in-detail, Greg can be reached at 843-785-4999. Thank you.
Poor ambience. Service was poor. It was slow. No napkins no cutlery- we had to ask for them. My friend did enjoy her food but I started feeling sick half way through my main. Definitely not returning and definitely won’t recommend.
Business response:
Hello Anonymous. We apologize for not delivering top-notch service during your recent visit, so if you would like to discuss your dining experience more in-detail, Greg can be reached at 843-785-4999. Thank you.
It was highly recommended and ordered filet mignon and it was extremely tough but cooked correctly but a bad cut of meat probably frozen, and left over half of it. We also had the Veal which was bland. Very disappointing. The atmosphere and service was outstanding.
Business response:
Hello Anonymous. We certainly apologize that your recent experience at Alexanders did not meet your expectations. If you would like to discuss your visit further, please reach out to Greg at 843-785-4999 at your earliest convenience so we can hopefully make things right. Thank you.
Business response:
It seems like we didn't meet your standards please feel free to contact management if you have anything further to discuss
We had reservations at 7pm, at 7:30 we got up and left because the server had stop at the table at 7:20 took drink orders and had not returned. There were other tables that also left, because of poor service. We had ate here last year and was great, they need to do better if they want to be upscale.
Business response:
Hello Anonymous. We certainly apologize that you experience at the Alexanders was not a positive one. If you would like to discuss this further with our manager, Greg can be reached at 843-785-4999. Thank you.
Just left this restaurant without ordering. No service for 20 minutes, nothing. When server came, slammed bread and oil down on the table with the loud comment “bread” and she walked away. Decided to leave, not a good experience. In the past we have eaten at this restaurant many times before but it’s changed. Will not go back. My wife thought she smelled mold when we entered. Not a pleasant experience. Know the overall ratings look good but not what we experienced tonight. Had another reservation at this restaurant which we ... read more
Business response:
We certainly apologize that you experience at the Alexanders was not a positive one. If you would like to discuss this further with our manager, Greg can be reached at 843-785-4999. Thank you.
Frequently asked questions about Alexander's Restaurant & Wine Bar
How is Alexander's Restaurant & Wine Bar rated?
Alexander's Restaurant & Wine Bar has a 4.5 star rating with 10,356 reviews.
When is Alexander's Restaurant & Wine Bar open?
Alexander's Restaurant & Wine Bar is closed now. It will open at 5:00 p.m.