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All My Sons Moving & Storage
- Movers
- Stratford, CT
About this business
Location details
480 Lordship Blvd., Stratford, CT, 06615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
How about you find the time to reimburse my Fiance, IN FULL, for the BRAND NEW couch your company RUINED on June 6th. Let me guess, not your problem right? Or better yet, here is $.60 per pound. Yall realize that won't even cover removing of the new peice of garbage I have sitting in my living room right? STAY AWAY FROM THIS COMPANY IF YOU LIKE YOUR BELONGINGS. THEY WILL NEVER BE THE SAME AND THE COMPANY DOESN'T GIVE A...
Reputable companies honor their contracts, don’t ignore customer complaints, and don’t break promises they made via the BBB to settle disputes. Yes, I’m specifically referring to your branch in Stratford. See the specifics on the BBB website, including the company promise to reimburse for damages. It’s several months later, and I never received a penny. The Stratford branch never responded to repeated phone calls or a series of emails to six members of their staff in direction violation of their legal contract with me. ... read more
By operating as a professionally run and competently staffed Company! Front desk/phone staff realising their 'movers', were running late and would now be unable to fulfil their contractual obligation, chose to cancel my move at 4pm on the day of move!
if i could give zero stars i would. we scheduled our move weeks in advance and forewarned them that our driveway might be a challege. both my spouse and i took PTO so we could move. All My Sons showed up late, with only 2 of the 3 people we booked AND barely attempted getting up the driveway. they were hourly so even if they couldn't get the truck all the way up they could have moved us. instead, they sat in their truck for like 30-45 minutes calling corporate then told me that they'd be sending someone else. we had to call ... read more
Completely lied on the phone about our moving time and when they would arrive. They told us that they were almost finished with another move and that they were about to head our way, but 30 minutes before they were supposed to arrive (Keep in mind they had a five hour window of when they would arrive) they changed our time to 9pm since they added another move in front of us. We are from out of town and had to get another hotel for the late night move out and they provided no discount off of the move for their inconvenience. ... read more
By far the worst team of customer service reps I have ever encountered in my life. Zero communication whatsoever, we had to call over 10 times to find out what in the world was going on. Was given a window of 7-9am, which was changed to 10-12 the night before. Crew did not show up untill almost 2. I understand things happen but how hard it is to pick up the phone to keep customers aware of what is going on. Sam and Amanda do not deserve jobs anywhere, I would fire them immediately. Amanda told my girlfriend she "should be gr... read more
The actual move was acceptable, the crew worked fast and got the job done. (Though they scraped the stairs of my rented apartment...hopefully that does not affect my security deposit. One of the three guys was absolutely useless, and the main guy on the job acknowledged that he's gotten complaints about this person before. The other two guys had to work twice as hard to make up for the third sitting around.) The problem was the total lack of communication leading up to the move. I tried to get an arrival window for days, a... read more
I would highly recommend you use ANYONE else to completely your move. What should have been an easy move took all day and cost me way more money than it should have. We were supposed to have 3 guys for our move and day of only 2 show up. It took them over 7 1/2 hours to move 2 bedroom sets and 15 boxes a town over. Movers were nice but it was a VERY slow process due to them missing a 1/3 of their crew. Called the office manager Mike to discuss the shortcomings and to say he was less than helpful is an understatement. They’re... read more
Business response:
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (866) 941-1849 so we can work towards a resolution.
Worst moving company ever. They damaged so much of my stuff. I was way over charged and now they won't respond to my emails with concerns. Please save your money and your belongings. I intentionally booked 4 movers at the suggestion of Kirk who gave me the estimate. They sent 3 and never notified me. The movers started off great and then got obviously tired. The charges continued to go up. I had labeled everything as to what room it belonged in and later found kitchen shelves out by my shed. I spent days moving furniture fro... read more
Business response:
Hi Sarah, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at (866) 941-1849 so we can begin the claims process. If you have questions about your final bill, please reach out to us at the local office so we can ass... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.2 star rating with 2,452 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.