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All My Sons Moving & Storage
- Movers
- Murfreesboro, TN
About this business
Location details
708 Captain Joe Fulghum Dr., Ste B, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
They charged me double what was quoted. They won't reduce price. Never would I hire them to unload moving truck again. Not worth $900.00 to unload one U-Haul truck
Business response:
Thank you for contacting us, Gail. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
I contacted All My Sons to obtain an estimate for a move from one side of town to the other. I was texted a link and advised that a rep would be in touch to assist me. Jacob contacted me to complete a virtual assessment of the job on facetime. I was on the phone with him while he repeatedly facetimed me for the virtual assessment. He kept pressing me for a date for the move, and I provide him a few dates that would work, but I wanted an estimate. He became frustrated that I did not want to facetime for a virtual assessment. ... read more
Business response:
Eddie, Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Once again, we apologize for any inconvenience you’ve experienced, and we thank you for bringing this matter to our attention.
Horrible experience. Lies from everyone, price was outrageous, showed up 2 hours early,meaning half of my move was not done by these guys. Told the office I did not want to pay$500 for 20 minutes of work. Paid $468 for 20 minutes of work. Do not use this franchise. Too many reputable movers out there, or just rent a UHaul and hire high school kids and be happier.
Business response:
Bob, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Bob.
I have never used movers before. I thought I was making things easier on myself since I work 3 jobs. This was literally the textbook version of a nightmare. I called to confirm via the text they sent. The gentleman put me on hold, but in the background, I could hear him referring to another customer as a bitch. He told whomever, that the lady was a bitch and he just wanted it to be over. I should've known then, but I was on a schedule with tight time for moving. The other dispatcher confirmed my appointment and said the... read more
Business response:
Laura, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand.
Something tells me this will never see the light of day... I have moved six times in the last seven years in TN. I have never had a situation where the quote was so far off the actual price of the move. I have also never had the situation where all my things were on the moving truck and then the movers informed me that payment must be made prior to unloading... I thought it was odd but did not see what was coming. That is where they get you. My 1+ bedroom apartment move, 40 miles away, ended up being $1270. I have mov... read more
Business response:
Thank you for contacting us, Yvette. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
The negative reviews are spot on and I can take it further. I called from my move several months ago and have been trying to reach them since, including today at which point ace heard that I wanted to talk to someone as a follow up and said nothing and transferred me, and then it was followed by five more transfers by a machine, and I finally hung up knowing it would go on and on. When I booked, I called and a woman named Jackie gave me an hourly rate and said it would be three people, and there was no mention about packagi... read more
I used the Murfreesboro crew. Triple your quote and you may come close to what they actually will charge you. I had the same load done by another company for half the price.
Worst experience ever. I was quoted on 7/22/23 by Scott that the cost of moving would be $165 per hour (2 hour minimum) travel and fuel will be 15% of the total bill and that's all. I was not told that travel and fuel will be two separate costs and I was told the incorrect hourly rate of the labor. The movers called at 10 wanting to start moving but when booking them, I specifically stated that I needed the movers by 10:30am. The movers claimed to be at my apartment moving at 10:30 but I have physical evidence that they star... read more
ZERO STARS. This company is atrocious. They showed up at 8:30 am and I met them at their truck. While we were reviewing the work order, which clearly states that they'd be packing half of my place, they said they didn't have the supplies they needed and that they would have to get boxes and tape from their warehouse. I took them to my unit so they could get an idea of what they would need, they said they'd return shortly, and then they ghosted me. After calling their main office in Nashville for over an hour, I finally got a... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 1,820 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.