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All My Sons Moving & Storage
- Movers
- Phoenix, AZ
About this business
Location details
4012 W. Turney Ave, Suite B1, Phoenix, AZ, 85019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
2nd time in 3 days the estimator has "no called no showed" for an appointment....I took time off of work on Thursday September 20th to be available...NO SHOW. When I called the office they told me it was admin error they forgot to tell the estimator that he had an appointment..I figure, fine things happen so they reschedule me for today at 3pm....it is now 4pm and STILL A NO SHOW. AND NOW I CANT GET A HOLD OF ANYONE AT THEIR OFFICE OR THE ESTIMATOR. Oh and I should add I took time off work AGAIN today to be available. I am a... read more
Business response:
Hi James, thank you for leaving your feedback. We regret to hear that you did not have a positive experience with us. We understand your frustration that you’re having regarding the scheduling issues that happened on the days you were scheduled for an estimator appointment. If there is anything we can do to improve your experience, please don't hesitate to give us a call at the local office. (602) 281-1141
When setting up this move . I told them I had 9 items nothing that would break and hoping to get this done with in 3 hours. Told will send you the best movers.. mind you 9 items only big item was a bed .. almost 2 hours to load then one hour and thirty mins to drive to Phoenix Downtown 30 mins driving around the block.. called today and was told did they break anything .. I said there nothing to break .. you wrap a book case why.. he then went on saying my drivers did a great job .. no they milk the clock you charge me for u... read more
Business response:
Hi Tom, thank you for leaving your feedback. We regret to hear that you did not have a positive moving experience with us. We understand your frustration that you’re having regarding the items that were damaged during the moving process and we hope to help you address this concern. It appears that you have not yet contacted our customer care team. Please reach out to us at (866) 941-1849 so we can begin the claims process. If you have questions about your final bill, please reach out to us at the local office so we can assis... read more
They charged way more then needed to move in the same complex.
Business response:
Hi Mistee, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
Don’t use these guys!!!! Stay away.. Total ripoff
Business response:
Hi Dorena, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
I’ve heard horror stories about these people. Read reviews before booking them, if they’re still in business.
Business response:
Hi Kristy, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
worst move of our life. our belongings were trashed. boxes ripped open furniture broken, scratched, dirty handprints on fabric, some items didn't even show up. hardware missing so furniture couldn't be assembled. phone calls not returned.
Business response:
Hi Joy, thank you for providing us with your feedback. At All My Sons Moving & Storage, we pride ourselves in achieving outstanding customer service and always try to follow-up on all our customer reviews. Please note that in follow-up of your specific review, we have not been able to find a record that we serviced you. To help us address your concerns, we would ask that you include the full name (that the move is booked under) and the city the move was in -- so that we can work to get this matter resolved ASAP.
RecommendedAwful!! Do not recommend! See my additional comment.
Great moving process, JP and Gino were quick and efficient, and took good care wrapping up all my furniture in the move. This move was great until they charged me an additional $140 making my 1 bedroom move to less than a mile away $500! I called to address the charges and was told that Ron would be giving me a call, and I still haven’t heard a word. On top of that they emailed me a receipt that has a scribble that doesn’t match any of my signatures authorizing the payment. I will never use this company again, and I sug... read more
Great moving process, JP and Gino were quick and efficient, and took good care wrapping up all my furniture in the move. This move was great until they charged me an additional $140 making my 1 bedroom move to less than a mile away $500! I called to address the charges and was told that Ron would be giving me a call, and I still haven’t heard a word. On top of that they emailed me a receipt that has a scribble that doesn’t match any of my signatures authorizing the payment. I will never use this company again, and I sug... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 7,216 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open at 7:00 a.m.