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All My Sons Moving & Storage
- Movers
- Norfolk, VA
About this business
Imagine if every company you did business with still adhered to the principled family values of days gone by. Well here at All My Sons, these founding principles truly continue to guide us today. We are a family-owned and operated company with an emphasis on old-fashioned ethics like courtesy and respect. All My Sons has been moving families for over four generations, passing along our unique set of family values and quality care to each and every customer we serve. We are a nationwide moving company that can help successful... read more
Location details
1164 Kingwood Avenue, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | 9:00 a.m. to 4:30 p.m. |
They give a deceptive initial quote in. They quoted labor $/hr that applied from time of arrival at pick up location to time of departure from unload location. They did not identify any other costs; as if there were no other costs. I secured their services based on that quote. A week later, they identified all costs that, in addition to the abovementioned cost, included an hour travel time at the labor $/hr rate (travel to/from their office location), and 20% added for gas,
The "experienced movers" management promised me broke a lot of my property, dumped breakable into boxes like it was trash. Destroyed expensive monitors and computer parts by just shoving them in boxes. Overall. I couldn't be more disappointed and heartbroken. Only decent thing was customer service and management were very supportive, and is helping me work through the claims process to replace my broken items.
Contrary to the promises made by their sales staff, the labor was anything but careful -- I sustained damage to furniture and walls in my new home and *surprise* they will not return my emails or phone calls about reimbursement for damages. Take heed of this company.
They arrived without ANY tools to disassemble furniture which I was told they do. Lucky we had a screw driver. When we arrived at our new residence they almost left without placing a mirror back on a dresser once again lucky I had a screwdriver oh and yes we had to screw the rest of the screws to both beds so we had to also place mattresses back on beds. Never will I use them 1,100 dollars for not even a full home.
They broke my furniture Refused to move my boxes upstairs (which is what I paid for) and they took off their masks when my back was turned
They sent three young men and they were all very nice. Two of them tried to work hard and one just kind of tried to be in charge. They were exhausted by the time they got to my small job and had very little energy. They worked jobs before mine and just were worn out.
Working with this company was a nightmare. They will work very hard to get your business but hold your furniture hostage until you pay them in full. This I understand but not at twice the price you anticipated paying. I was shocked when my 900sq ft if furniture cast me $1678 to have them move it. It took all day for them to arrive and 7 hours to move my furniture. I only had one bedroom set to move, a dining room set, and two sofas with boxes and misc items. I WOULD NEVER RECOMMEND THEM AND I AM SEEKING COMPENSATION FOR YHE ... read more
Attention to detail did not exist... move into a storage space was a joke the basically just threw items in we could not even shut the door properly..there were items in the apt. That I had to draw their attention to.
If I could give this company NO STARS, I would. Biggest waste of money. Overpriced. Terrible quality of work. My new homes have dents, Scuffs, and chips in the walls and banisters. My furniture also has dents in it. They are not upfront with overall expenses for the move and the movers make sure to move slowly while working to make the most money possible. This was the worst moving experience I have ever had.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,261 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.