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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"Our tablet would not hold a charge. I lodged a claim under our warranty via Internet and was promptly contacted by Square Trade in the UK where we live. The Tablet was collected for repair three days later and returned to us in full working order (battery and a circuit board replaced) just over a week after the initial claim was lodged. the process was smooth and with very good contact made to keep us in touch with progress. I am very happy to have my tablet back and Square Trade do what they say on the tin!"
"I cracked the screen on my new phone and was worried it would take days before I could get it repaired. It turns out, I was able to make an appt at my local Apple Genius bar, pay for the repair myself and now my reimbursement check is in the mail from SquareTrade. Very easy process and great customer service!"
"I have just had to file a 2nd claim (1st was a couple of years ago) with Square Trade and must advise that both times everything was handled with extreme efficiency and professionalism. I would highly recommend Square Trade and will use them again."
"Best hassle free company in the world! Great customer service representatives..I received my money for a phone that just stopped running after 16 months on my 2 year warranty, the same day that I shipped the item out to them! So, I assume that they just need confirmation that you have shipped the item back through their fedex tracking. Whenever I need a warranty, I will definitely use them again. In fact, I just purchased a new phone, and I need to make that call! Thanks Squaretrade, you're the best!"
"SquareTrade is fantastic! My daughter got her phone wet at the beach. Emailed SquareTrade and got an immediate response giving us an authorization to take her phone to the Apple store for replacement. Emailed them the Apple receipt and got immediate reimbursement for the replacement phone. It couldn't have been easier. SquareTrade has made me a believer in their service and I will definitely purchase their warranty on every new phone from now on. Much less expensive than the Verizon warranty or AppleCare and I can't say eno... read more
"Great experience. I was informed at every step of the way. Reimbursement was done in record time. Best warranty experience ever"
"I purchased a Square Trade 2 year protection plan for my HP 6700 e-all-in-one printer in April 2014 when I purchased my printer on Amazon.com. The HP warranty was for one year and I started having problems with the printer right after the HP warranty ended. I filed a claim through Square Trade, explained the problem and provided them with the receipt of purchase. I received a prompt response within one day along with a link to print my free FedEx shipping label to send my printer to them. Within one week, (once the item was... read more
"I sent my phone out and had it back 2 days later, screen was all fixed. Thank you for such fast service and shipment and the accident protection I have covered all my fees. thanks again. "
"Thumbs up! I had some trouble in the beginning but Customer care contacted me and solved my issues. "
Business response:
“Hi Tim - so sorry to hear about this. I found you in our system and have asked Paloma from our Resolutions team to get in touch with you right away. We'll be in touch soon, thanks for your patience! Best regards, Joseph A SquareTrade”
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 28,636 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.